Never Miss Another Customer Call
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Stop getting tied up by the phone! Abby Connect is a preferred AI and Human Receptionist service for Signarama. Our receptionists help Signarama franchise owners capture more leads, book more jobs, and deliver a professional customer experience without adding more hours on the phone.
Listen to a sample call:
AI Receptionist
Abby
Human Receptionist
JANE
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Abby Receptionists Capture Every Call
Every missed call to your business could mean a lost opportunity, a missed lead, or a customer turning elsewhere. Whether you’re busy at work, on lunch, or out of the office, you can’t always be by the phone, but every call still matters.
With Abby, you’ll never miss another call with our receptionists answering every one. Plus, with our Human-Backed Guarantee, you’ll have U.S.-based virtual receptionists supporting your business. We answer calls promptly, handle intake with professionalism, answer queries, and ensure your business maintains the responsive, professional presence customers expect.
Stress less, protect your time, grow your business, and ensure no opportunity slips through the cracks.
We Had A Blast With Everyone At SARCON '26!
U.S.-Based Call Answering Services for Franchises
Unlike many call answering services that outsource support overseas, Abby’s receptionists are based right here in the U.S. This ensures that your customers speak with native English speakers, with bilingual English and Spanish answering available.
Feature Highlights
Lead Qualification
We can ask key questions about project type, size, and timeline before passing the lead to your team.
After-Hours Coverage
Abby captures leads even when your shop is closed or your team is busy.
Analytics & Insights
Track call volume, leads, and trends right from your dashboard.
Human-Backed Guarantee
If the AI encounters a question or situation that requires a human touch, it will route your caller to a live human receptionist.
Professional Services Add-ons
Abby does more than just answer the phone! We can help your business build custom AI tools to make your job even easier.
Suite of Customizable Solutions for Signarama Franchises
With Abby, you have choices when it comes to your customer service needs.
Abby offers both Human and AI Receptionists with your plan that you can use in the combination that works best for your business. Let the AI answer and field calls to human receptionists or your team, or keep it to only humans, you’re always in control!
Live Human Receptionist
Our U.S.-based, Live Human Receptionists bring brand expertise and personalized service to every call. They provide callers with additional judgment, empathy, and best handle more complex calls.
AI Receptionist
Abby’s AI Receptionist is a cost-effective, streamlined call handling experience that eliminates hold times and missed calls. This service offers franchises an efficient, round-the-clock solution to your call handling needs.
Use human answering, AI, or a mix of both to maximize your time savings with Abby.
Client Success Stories
More Efficient Business Since Partnering With Abby
“Abby answering service is a smart solution to expand business operations.”
Maya Ratcliff is the founder of Hawaii Fluid Art, a franchise art studio with locations across the United States. They were missing customer calls during peak studio hours, as staff were busy assisting in-person guests and managing classes. Each missed call meant a potential lost booking or frustrated customer. After partnering with Abby Connect, every call was answered by a friendly, US-based receptionist who handled inquiries, provided class information, and captured booking details. With Abby acting as an extension of their team, Hawaii Fluid Art improved customer responsiveness, increased bookings, and freed up their staff to focus on delivering an exceptional in-studio experience.
Abby has served over 6,200 businesses and has a 95%+ client satisfaction rating.
Did you know…?
of clients choose to hire a company based on its initial responsiveness.
of professionals report frequent interruptions from clients.
of consumers expect immediate responses to service inquiries.
of a business’s day is spent refocusing following interruptions.
PRICING
Flexible Pricing Plans That Grow as Your Business Does
Abby understands that every business has unique needs. That’s why we offer flexible pricing plans and custom add-ons for franchises, allowing you to tailor your receptionist service to your team’s specific requirements.
Explore your options or call today to create the perfect plan for your business.
PRICING
STARTER
BEST FOR
Small offices catching overflow or after-hours calls
essential
BEST FOR
A solid baseline for most small businesses
PROFESSIONAL
BEST FOR
Growing teams that need full-time coverage
Most Popular
Growth
BEST FOR
High-volume coverage with support and bulk savings
ENTERPRISE
Need more than the Growth Plan?
We build custom plans fit for your business needs.
BEST FOR
Higher call volumes and tailored workflows beyond Growth
Overage is billed at your plan's Abby Minute rate. You can move up a plan at any time.
No Setup Fee
•
Free Trial On Every Plan
•
24/7 Coverage
•
Human Quality Assurance
•
20+ Year Reputation
•
1,000+ Integrations
•
US-Based
•
Month-To-Month
•
No Setup Fee
•
Free Trial On Every Plan
•
24/7 Coverage
•
Human Quality Assurance
•
20+ Year Reputation
•
1,000+ Integrations
•
US-Based
•
Month-To-Month
•
THE HUMAN + AI ADVANTAGE
How Abby Minutes Work
Usage on every plan is measured in Abby Minutes, which cover both Human and AI answering. Overage is billed at your plan's Abby Minute rate. You can move up a plan at any time.
Human Answering
1 Abby Minute = 1 minute
AI Answering
1 Abby Minute = 2 minutes
goes 2× further
Human + AI Answering
ON THE SAME CALL
The AI portion bills at the AI rate, the human portion at the human rate.
Example of Abby Minutes: Professional Plan
Abby minutes cover both Human and AI answering. The more you use AI, the further your plan will stretch.
ALL HUMAN
200
minutes answered
200 Human Minutes
A MIX OF BOTH
300
minutes answered
100 Human Minutes + 200 AI Minutes
ALL AI
400
minutes answered
400 AI Minutes
Abby Integrations for Franchises
For 20 years, Abby has streamlined communications for franchises by centralizing calls and messages. Our seamless integrations connect your customer interactions with platforms you use every day for emails, messaging, scheduling, and payments, making your work more efficient and saving you time and energy.
Your Phones Shouldn’t Cost You Business
With Abby Connect, every call is answered, every lead is captured, and your team stays focused on what matters most: running your business.