How Better Customer Service Increases Small Business Revenue
More and more small businesses across the country are investing in improved customer service. Why? Because when customers leave happy they talk to people about it. And word-of-mouth directly impacts your revenue.
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Word-of-Mouth Drives $6 Trillion in Annual Global Spending
With word-of-mouth responsible for a good percentage of the world’s sales, it seems like a worthy tactic to invest in. At the core, word-of-mouth is triggered when a customer experiences something beyond what is expected. Our goal is to make sure you walk away with the best tactics on how to provide a positive, unexpected experience by understanding:
- What Is Word-of-Mouth and Why Does It Matter?
- The Impact Word-of-Mouth Has on Revenue
- How to Grow a Small Business Through Word-of-Mouth
- The Link Between Customer Service and Word-of-Mouth
- 3 Customer Service Tips to Consider
- How to Measure the Impact of Word-of-Mouth
Start Capturing Every Opportunity
Experience the power of a dedicated team that knows your business and delivers exceptional caller experiences every time. Call us now or get started today to elevate your customer service!
