Solopreneurs Are Superheroes.
But Every Superhero Needs a Sidekick…
Running your business solo doesn’t mean you have to do it all alone. Abby Connect provides professional, friendly call-handling solutions designed to help small businesses and solopreneurs.
Our call answering services ensure you never miss a call or opportunity. With personalized greetings, call screening, message taking, and appointment scheduling, Abby helps you sound as professional as you are, without the cost of hiring in-house.
Customers Will Think Your Business
Is Bigger Than It Is
With Abby Connect, solopreneurs get the support of a full, professional receptionist team without the overhead. Our friendly, dedicated virtual receptionists answer your calls with a personalized touch, making your business feel larger and more established to every caller. It’s like adding a front desk team to your company overnight so you can impress clients, build trust, and grow faster, all while staying lean.
Your Own Team of Call Handling Experts
Abby gives small business owners access to a dedicated team of professional virtual receptionists who are an extension of your business. Why a dedicated team of receptionists? Because they get to know your business inside and out.
Our team is trained to understand your unique workflows and priorities, answering every call with professionalism and care, day or night. Whether you’re a solo healthcare practitioner, run your own law firm, or are getting your startup off the ground, we’ve got you covered!
From lead screening to appointment scheduling, we handle the front lines so you can focus on delivering your services and growing your business, without the cost and hassle of hiring in-house.
Turning Inbound Calls into Business Intelligence
As a solopreneur, every business decision counts, and Abby’s call data gives you the insights to make them with confidence.
Caller activity logs
Call recordings and transcripts
AI-generated call summaries
Call tags help highlight priorities
Customer sentiment scores
Visualize caller trends with activities chart
Forecast growth with usage stats
With Abby, you can maximize ROI and make smarter business decisions that drive your company’s success.
AbbyGO Mobile App & Web Portal
Stay in Control, Wherever You Are
Abby’s mobile app and desktop portal give small business owners real-time access to their caller data and so much more. Access your virtual receptionist’s messages, call logs, transcripts, and recordings. PLUS, you can easily update call handling preferences, manage availability, or respond to leads, right from your phone or work computer.
It’s your calls, your way, always at your fingertips.
U.S.-Based Answering Service
for Solopreneurs
As a small business, every client interaction counts, and so does who answers your phone. Unlike other services that send calls overseas, Abby’s virtual receptionists are all based in the U.S. at our Las Vegas, Nevada headquarters. That means your clients speak with native English speakers who understand the culture of the small business landscape.
Our team is trained to represent your brand with professionalism and warmth. With Abby, you’re not just getting calls answered. You’re building trust, credibility, and stronger client relationships from the very first hello.
Suite of Customizable Solutions for Small Businesses
With Abby, you have choices when it comes to your customer service needs.
Abby offers a comprehensive suite of solutions for small business owners: Human Receptionist service and AI Receptionist.
Live Human Receptionist
Our U.S.-based Live Human Receptionist service brings expertise and personalized service to every call.
AI Receptionist
Abby’s AI Receptionist is a cost-effective, streamlined call handling experience that eliminates hold times and missed calls. This service offers business owners an efficient, round-the-clock solution to their call handling needs.
Use human answering, AI, or a mix of both to maximize your customer communications across platforms.
of calls to small and mid-sized businesses go unanswered, leading to lost opportunities.
of callers hang up if their call isn’t answered directly due to voicemail aversion.
of customers will switch to a competitor after multiple poor customer service experiences.
of consumers expect an immediate response to inquiries.
potential revenue is lost due to missed calls.
ABBY INTEGRATIONS
Seamlessly Sync Calls with Your Workflow
Solopreneurs must stay organized to stay competitive. Abby integrates with the tools you already use, making it easy to keep customer info, call details, and follow-ups all in one place. Save time and keep your business running smoothly with Abby integrations.
PRICING
STARTER
BEST FOR
Small offices catching overflow or after-hours calls
essential
BEST FOR
A solid baseline for most small businesses
PROFESSIONAL
BEST FOR
Growing teams that need full-time coverage
Most Popular
Growth
BEST FOR
High-volume coverage with support and bulk savings
ENTERPRISE
Need more than the Growth Plan?
We build custom plans fit for your business needs.
BEST FOR
Higher call volumes and tailored workflows beyond Growth
Overage is billed at your plan's Abby Minute rate. You can move up a plan at any time.
No Setup Fee
•
Free Trial On Every Plan
•
24/7 Coverage
•
Human Quality Assurance
•
20+ Year Reputation
•
1,000+ Integrations
•
US-Based
•
Month-To-Month
•
No Setup Fee
•
Free Trial On Every Plan
•
24/7 Coverage
•
Human Quality Assurance
•
20+ Year Reputation
•
1,000+ Integrations
•
US-Based
•
Month-To-Month
•
THE HUMAN + AI ADVANTAGE
How Abby Minutes Work
Usage on every plan is measured in Abby Minutes, which cover both Human and AI answering. Overage is billed at your plan's Abby Minute rate. You can move up a plan at any time.
Human Answering
1 Abby Minute = 1 minute
AI Answering
1 Abby Minute = 2 minutes
goes 2× further
Human + AI Answering
ON THE SAME CALL
The AI portion bills at the AI rate, the human portion at the human rate.
Example of Abby Minutes: Professional Plan
Abby minutes cover both Human and AI answering. The more you use AI, the further your plan will stretch.
ALL HUMAN
200
minutes answered
200 Human Minutes
A MIX OF BOTH
300
minutes answered
100 Human Minutes + 200 AI Minutes
ALL AI
400
minutes answered
400 AI Minutes
TESTIMONIALS
FAQS
I’m a one-person business. Do I really need a call answering service?
Absolutely. When you’re wearing all the hats, missing a call can mean missing a client. Abby ensures every call is answered professionally, so you can stay focused on your work without worrying about lost opportunities or poor first impressions.
Will callers know they’re not speaking directly with my business?
Not at all. Abby’s receptionists answer using your custom greeting and follow your call handling instructions, so it feels like a seamless extension of your business. Most callers won’t realize they’re speaking with a third party. They’ll just be impressed by your responsiveness.
What kind of call handling work does Abby do for me?
From scheduling appointments and taking messages to screening calls and answering questions about your business, Abby’s trained U.S.-based team can manage a wide range of communication tasks. You stay in control, while we help lighten the load.
How does Abby fit into my workflow or tech stack?
Can Abby handle my calls when I am in meetings or on the road?
Yes. You can turn call handling on or off from the AbbyGO app in seconds. Whether you are driving, in a client session, or simply need focus time, Abby steps in automatically.
What if I need after-hours or weekend coverage?
Abby offers 24/7 call answering through both human and AI receptionists on every plan. Your callers are supported during evenings, weekends, and holidays, even when you are not available.
Can Abby schedule appointments or consultations for me?
Absolutely. Abby can schedule appointments using your preferred calendar system. You can set rules for availability, meeting types, or how appointments should be booked.
What if I receive a lot of spam or sales calls?
Your receptionist team will filter unwanted calls and send through only the ones that matter to you. You stay reachable to real clients and prospects while reducing interruptions.
What if a caller needs something Abby cannot answer?
If the AI or your receptionist reaches a limit, the call will be transferred or a detailed message will be sent to you. You choose what gets escalated and how it should happen.
What industries can Abby support?
Abby works with solo entrepreneurs in more than 300 industries. Whether you run a service-based business or a professional practice, Abby can customize call handling to fit your workflow. We regularly support solo professionals in legal services, healthcare, mental health, real estate, home services, financial services, consulting, coaching, beauty and wellness, creative services, tech, retail, personal services, and specialized trades. If your business relies on phone calls, scheduling, or lead inquiries, Abby can support you and help you stay responsive while you work.
The No-Risk Way to Grow Your Business
As a solopreneur, your time is everything. Abby gives you the power of a full team without the overhead. Our friendly human receptionists and AI receptionist manage inquiries, screen calls, schedule appointments, and more. Abby helps you stay focused, sound professional, and never miss a lead.