Setmore Integration: Booked by Phone, Details and All
Abby's receptionists answer 24/7 and book callers straight into your Setmore calendar from real availability, with who they are, what they need, and how to reach them attached to the booking. A virtual receptionist for every Setmore business that lives by its calendar.
Booked, With The Why Attached
10:45
Grace C.
11:30
Ines Barros
booked by Abby
12:15
1:00
Marta B.
Ines calls a brow studio on a Tuesday morning: she needs a shaping before a wedding, Saturday if possible, and she's sensitive to wax. Your receptionist finds Dana's 11:30 opening in Setmore, books it, and puts the wax note on the appointment where Dana will see it.
Saturday morning, Dana isn't working from a mystery name on a calendar. The booking says who Ines is, why she's coming, and what to avoid: the kind of detail a good front desk writes down, from a front desk you didn't have to hire.
Simple On Purpose, Even By Phone
Setmore wins small teams because it stays out of the way: services, staff, hours, book. The integration keeps that shape. There's no new workflow to learn and nothing to maintain. Abby's receptionists book inside the services and hours you already defined, and Setmore sends its confirmations and reminders as usual.
You choose what the phone may book. Maybe every service, maybe just consultations; maybe any staff member, maybe only the two who take new clients. Your rules live in Setmore and in your Abby instructions, and a phone booking obeys them exactly as a web booking does.
What We Ask, Where It Books
| From the call | Where it lands in Setmore |
|---|---|
| The caller's name | Customer name on the Setmore booking |
| Their phone and email | Customer contact details, where Setmore sends the confirmation |
| The service they ask for | The matching Setmore service, with the duration you set |
| Who they want to see | That staff member's calendar, or the next available, per your rules |
| The time that works | A real open slot from your live availability |
| Anything worth knowing | A note on the appointment, in the caller's words |
Every row lands during the call. The booking your team sees is complete the moment the caller hangs up.
For Teams Of Two To Ten
How It Works
FAQs
Can a virtual receptionist book into my Setmore calendar?
Which answering service integrates with Setmore?
What details come with the booking?
Will Abby double-book my team?
We're a two-person shop. Is this overkill?
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Small team, full book? Our answering service for wellness and beauty.