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A blue line, solid on the right and transitioning to a dotted line on the left, slopes downward across a white background—visually representing the decrease in inbound calls.
A blue outlined triangle with one side formed by a series of small dots, while the other two sides are solid lines—symbolizing inbound calls—is displayed on a white background.

Tag: Tips for Better Phone Answering

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Three illustrated customer service agents with headsets work on laptops. Speech bubbles show icons for tools, ideas, networking, and calls. Abby Connect logo appears in the top left on a purple background.
How to Make a Great First Impression Over the Phone: 4 Tips
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How to Sound More Professional On the Phone: 10 Tips
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Illustration of five diverse people connected by dotted lines to icons representing ideas, communication, goals, email, camera, handshake, and a checklist—symbolizing teamwork and collaboration with the efficiency of a Great Virtual Receptionist.
10 Personality Traits of a Great Virtual Receptionist
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Illustration of two people: one holding a large gold coin with a dollar sign, the other holding an oversized credit card. The background features abstract purple and white shapes with “Abby Connect” logo in the top left corner.
Choosing A Cost-Effective Live Receptionist Service
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A woman holds her forehead and raises her hand in stress, surrounded by thought bubbles showing bills, a clock, paperwork, a credit card, and a declining graph, symbolizing financial anxiety.
Enhancing Multitasking Skills: Strategies for Success
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Two illustrated boxing gloves, one pink and one orange, punch each other with a yellow burst at the point of impact on a dark background.
Vicky Virtual Vs Abby Connect: Free Trial, Dedicated Account Manager, & Hours
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Comparing Virtual Receptionists: Gabbyville Review
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A woman in a red blouse sits at a desk, working on a computer at night. A desk lamp, phone, papers, and office supplies are visible, with blurred lights in the background.
When Customer Service Could’ve Saved Your eCommerce Business
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A smiling woman wearing a headset and business attire faces the camera, with two blurred colleagues in the background, suggesting a professional office or customer service environment.
Creating Receptionist Job Descriptions: Essential Writing Tips
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A woman with short curly hair and glasses sits at a desk holding a notebook and pen, attentively listening to another person whose back is visible in the foreground. They appear to be having a conversation in a bright office.
Interviewing Receptionists: Essential Questions for Hiring
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A series of blue dots, reminiscent of tracking inbound calls, form a diagonal line from the top left, meeting a sharp angle where a solid blue line extends right and down against a black background.

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The image shows the Abby Connect logo, with the word Abby in large blue letters above the word CONNECT in smaller blue letters, and a curved line beneath Abby.
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