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Expert Insights on AI Receptionists, Customer Experience & Business Communication

Welcome to the Abby Connect Blog—a dedicated space for businesses looking to elevate their client communication and streamline daily operations. This is your go-to resource for smart strategies, practical tips, and expert insights on customer experience, call handling, and business growth.

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How an AI Virtual Receptionist with Top Lead Qualification Features Keeps the Human Touch

For many small and midsize businesses, the phone never stops ringing. And yet, many calls to SMBs go unanswered due to limited staff or timing issues. Even when calls are answered, most businesses spend hours every week handling repetitive calls, and callers hang...

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Insights from Salesforce SMB Trends Report 2019
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New Potential Clients Await – Holiday Season Arrives
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Post-Conference Takeaways And Thoughts From 2019 QuickBooks Connect
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Legal Trends Report 2019 Summary
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National Paralegal Day – October 23
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Celebrate Boss’ Day – October 16th
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