Todoist Integration: Every Caller Becomes a Task

Abby's virtual receptionists answer your calls so you can stay in the work, and every follow-up drops into Todoist with a due date and a priority. The capture habit you already trust now covers your phone.

Start Free Trial →Speak to an Expert Book a Demo

Captured While You Were Working

ABBY PORTAL · CALL SUMMARY

ANSWERED BY ABBY · 9:24 AM

Amara Joseph

(407) 555-0125 · 3 min · Known caller

Questions about the proposal; callback requested today.

Callback today

TODOIST · TODAY

Today

Call back Amara J. · proposal questions

p2Due today

(407) 555-0125 · sections 2 and 4; wants budget clarification.

Todoist people know the rule: if it's not captured, it's lost. Calls used to be the exception: a ring, a voicemail, a maybe. Now a receptionist answers, and the task simply appears: caller and reason as the task name, number and summary in the description, due date set.

You never broke focus, and the follow-up never depended on you remembering it existed.

Tomorrow Starts Sorted

Rules you set in onboarding decide where each call lands: the project (a Callbacks project, or a specific client's), the priority (a service issue can arrive p1; a general inquiry p3), and the due date that matches what your receptionist promised the caller.

Everything else about your Todoist stays yours. Abby adds tasks. It never reads your projects, reshuffles your priorities, or completes anything on your behalf. The system that runs your day just gained an inbox for your phone.

What A Call Looks Like In Todoist

Task nameCaller and reason in one line, scannable in Today without opening it.

DescriptionThe callback number, the conversation summary, and the promise your receptionist made.

Due dateMatches the commitment: 'call back today' means due today.

Priority & projectp1–p4 and the project, both set by rules you choose in onboarding.

Where It Fits Your Day

Deep work without dropped callsFreelancers and consultants let the phone ring, knowing every caller is answered live and captured for later.

Today view, completeCallbacks due today sit in Today with everything else: one view, one plan.

Priority you can trustUrgent calls arrive as p1 by your rules, so the flag actually means something.

A shared project for a small crewSend call-tasks to a shared project and split the callbacks without a huddle.

How It Works

Onboarding connects Todoist with you: the project, priority rules, and due-date defaults.

Abby's receptionists answer live per your instructions while you stay heads-down.

Each call arrives as a task with the details in the description. Work it from Today like everything else.

FAQs

Can an AI receptionist add tasks to Todoist?

Yes, Abby offers both live US-based receptionists and an AI receptionist, and calls answered by either become Todoist tasks the same way.

How are priorities decided?

By your rules: caller type, urgency, or reason. An urgent service call can arrive p1 while a general inquiry arrives p3. Adjust anytime.

Will Abby mark tasks done or edit my projects?

No. Abby only creates new tasks from calls. Your projects, labels, and existing tasks are never read or touched.

Can tasks go to a shared project?

Yes, a shared Callbacks project lets a small team divide follow-ups, or keep everything personal.

What if the caller just needed information?

If your receptionist resolved it on the call, you'll see that in the summary, and you can set rules so resolved calls skip Todoist entirely or land for reference.

Related Integrations

Use a tool we haven’t listed?

We build missing integrations for new customers during onboarding, free. Tell us what you run on and we’ll connect it.

Schedule a Call Call 877-303-5757