Abby Connect Tops Clutch’s Leader’s Matrix for Virtual Receptionists and Answering Services

Cultivating a strong following from our headquarters in Las Vegas, Nevada, Abby Connect takes pride in creating meaningful and productive relationships with our clients. From small to more established businesses, our receptionists are motivated to go beyond the scope of their work and truly wow our customers.

Reflecting our exemplary service, Clutch, a B2B market research firm has featured Abby Connect on their Top Inbound Voice & Call Center Service Providers Press Release for virtual receptionist, customer support, and answering services. Clutch ranks service providers around the world by examining their capabilities, market presence, and previous experience. To supplement this methodology, Clutch conducts one-on-one interviews with client references.

Here is our featured press release on our recent accomplishments: Abby Connect in the Pittsburg Post Gazette


Placing first in Top Virtual Receptionist Services, Abby Connect was given an overall rating of 4.9 (out of 5.0) from 16 clients.

“It was very easy to integrate them as part of my team,” mentioned one of our clients, a financial advisor, elaborating that “they made it very seamless, whether I was in the office or out of the office and whether I was busy or not busy, as far as getting clients taken care of.”

As part of our one-of-a-kind customer service, Abby Connect accommodates the integration of our receptionists into our clients’ businesses processes to be as smooth as possible. Another client discussed this operational value to their business:

“I think Abby Connect has fit in very well with my overall business plans by providing me the quality service I need at a reasonable price, in order to help me maximize my bottom line.”

To learn more about our clients’ experiences and what we can do for you, visit our profile on Clutch.

Written by

Marlene Cosain

Marlene Cosain

Marlene started with Abby Connect 7 years ago as a receptionist and was won over by the culture and care the company has for its employees. The minute she took her first phone call, she fell in love with helping people. Since then, Marlene has been a pivotal piece of growing Abby Connect – having been a long-time leader in hiring, training, developing, and managing the receptionist floor. Outside of work, Marlene and her husband also run an online retail business. Marlene’s personal mission as a certified Life Coach and as an Abby Way Co-Director is to inspire, empower and educate others in the Abby Way.

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