Answering Service for Chiropractors
Let Abby handle your calls so you can focus on patient care.
Your patients need your full attention, not your phone. Abby Connect’s chiropractic answering service ensures every call is answered, every new patient inquiry is captured, and every appointment is handled with care. From live receptionists to AI virtual assistants, we help streamline your front desk so you can focus on healing, not hustling.
Never Miss a New Patient Opportunity
Chiropractors juggle packed schedules, hands-on care, and patient follow-ups, it’s easy for calls to slip through the cracks. But missed calls mean missed appointments, lost revenue, and frustrated patients.
With Abby Connect, you get a dedicated receptionist team trained to support chiropractic practices. We answer your phones, schedule appointments, and handle patient inquiries with the professionalism and warmth your practice is known for.
Whether it’s a new patient calling for their first adjustment or a regular needing to reschedule, Abby ensures you never miss a chance to grow your practice. See how one service works three ways below.
CHIROPRACTIC ANSWERING
What Is a Chiropractic Answering Service?
A chiropractic answering service answers your practice’s phone when your front desk can’t: after hours, during adjustments, over lunch, or around the clock. Trained receptionists or an AI Receptionist greet patients in your practice’s name, schedule and confirm appointments, capture new-patient details and deliver messages to your team within seconds.
Abby Connect has answered calls for small businesses, including chiropractic and wellness practices, for more than 20 years. Every plan includes U.S.-based human receptionists, HIPAA-compliant call handling, bilingual English/Spanish answering and an AI Receptionist you can switch on for any share of your calls.
What our receptionists handle for your practice
- New-patient intake: your intake questions asked on every first call, so the details are ready before the visit.
- Appointment booking: human receptionists book through Calendly, and the AI Receptionist books directly into hundreds of scheduling platforms.
- Confirmations and rescheduling: outbound confirmation and follow-up calls are available on any plan, which cuts no-shows.
- Patient questions: hours, directions, insurance basics and the FAQs you provide, answered per your instructions.
- Urgent-call escalation: emergency protocols route the calls that can’t wait to the provider on call.
- Message delivery: by text, email, or in the AbbyGO app and my.abby.com portal, within seconds.
WHY IT MATTERS
Why Chiropractors Need a Phone Answering Service
Pain does not keep office hours. When a patient in pain reaches voicemail, the next call often goes to another clinic. These are the four reasons chiropractors add an answering service:
Patients call when the pain hits, not when you are open
Evenings, weekends and holidays are when flare-ups happen and when most practices are unreachable. Abby answers 24/7 with no after-hours or weekend upcharge, so a 9 pm caller books tomorrow’s first opening instead of searching for another provider.
An answered phone is a competitive advantage
Most chiropractic offices still send after-hours calls to voicemail. Simply being reachable, with appointment reminders and follow-up calls that make patients feel cared for, sets your practice apart and keeps referrals coming.
Complete patient care includes the phone
Your adjustments are only part of the experience. Callers in pain want a calm, empathetic voice that listens first and helps fast. Abby’s receptionists reassure patients using the information you provide, in English or Spanish, and treat every caller the way your best front-desk hire would.
Intake without interrupting treatment
Every new caller’s complaint, contact details and insurance basics are captured on your intake script, directions are given, late-running patients are flagged to you by text, and feedback is recorded. You stay with the patient on the table; the phone still gets answered.
Your in-house team keeps doing what they do best in the office. Abby makes sure the phone is never the reason a patient goes elsewhere.
ABBY'S SERVICE
Abby’s Service, Three Ways
One service, set up your way. Start with Human Receptionist Service, AI, or both together, and change the mix anytime.
Human + AI
Each call is handled by a human or AI based on the call type or your instructions, so every caller reaches the right kind of help.
Human or AI, by Call Type or Your Rules
Seamless Handoff on the Same Call
Stretch Your Plan Further With AI
Human Receptionist
Live, professional receptionists, backed by 20 years of answering experience.
US-Based, In-House, Dedicated Receptionist Team
Custom Answering Hours Including 24/7 Answering
Caller insights with portal and app
AI Receptionist
24/7 AI receptionist delivering conversational, personalized caller experiences.
Natural, Human-like Conversations
Self-Serve Controls & Ongoing Support
Always Improving With Human Quality Assurance
Client Success Stories
How a Chiropractic Office Increased Patient Bookings and Staff Efficiency with Abby
“We’ve seen a huge jump in new patient bookings. Abby makes sure we never miss a call.”
WHAT IT COSTS
What a Chiropractic Answering Service Costs
Abby bills in Abby Minutes, not salaries. One minute with a human receptionist uses one Abby Minute; one minute with the AI Receptionist uses half, so AI-heavy call handling makes the same plan go twice as far. Many practices route daytime calls to their receptionist team and after-hours or confirmation calls to the AI Receptionist.
Plans start at $165 a month for 50 Abby Minutes and scale to 500, with Enterprise plans on request. Every plan is month-to-month with a free trial and no setup fee, and 24/7 coverage carries no after-hours or weekend upcharge. Compare that with staffing your front desk for nights and weekends, and the service usually pays for itself with the first few patients it saves. Full details are on the pricing page.
PRICING
STARTER
BEST FOR
Small offices catching overflow or after-hours calls
essential
BEST FOR
A solid baseline for most small businesses
PROFESSIONAL
BEST FOR
Growing teams that need full-time coverage
Most Popular
Growth
BEST FOR
High-volume coverage with support and bulk savings
ENTERPRISE
Need more than the Growth Plan?
We build custom plans fit for your business needs.
BEST FOR
Higher call volumes and tailored workflows beyond Growth
Overage is billed at your plan's Abby Minute rate. You can move up a plan at any time.
No Setup Fee
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Free Trial On Every Plan
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24/7 Coverage
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Human Quality Assurance
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20+ Year Reputation
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1,000+ Integrations
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US-Based
•
Month-To-Month
•
No Setup Fee
•
Free Trial On Every Plan
•
24/7 Coverage
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Human Quality Assurance
•
20+ Year Reputation
•
1,000+ Integrations
•
US-Based
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Month-To-Month
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THE HUMAN + AI ADVANTAGE
How Abby Minutes Work
Usage on every plan is measured in Abby Minutes, which cover both Human and AI answering. Overage is billed at your plan's Abby Minute rate. You can move up a plan at any time.
Human Answering
1 Abby Minute = 1 minute
AI Answering
1 Abby Minute = 2 minutes
goes 2× further
Human + AI Answering
ON THE SAME CALL
The AI portion bills at the AI rate, the human portion at the human rate.
Example of Abby Minutes: Professional Plan
Abby minutes cover both Human and AI answering. The more you use AI, the further your plan will stretch.
ALL HUMAN
200
minutes answered
200 Human Minutes
A MIX OF BOTH
300
minutes answered
100 Human Minutes + 200 AI Minutes
ALL AI
400
minutes answered
400 AI Minutes
U.S.-Based Answering Service
for Chiropractors & Wellness Practices
Unlike many services that outsource calls overseas, Abby Connect’s receptionists are 100% U.S.-based. That means your patients speak with friendly, native English speakers who understand the professionalism and sensitivity expected in healthcare environments.
Our team is trained in chiropractic terminology, patient intake protocols, and the high-touch service your practice is known for. With Abby, every call is handled by someone who reflects your clinic’s care, competence, and credibility, helping build trust and long-term patient relationships.
Suite of Customizable Solutions for Chiropractic Practices
At Abby, you’re in control of how your front desk runs, without the overhead.
Live Human Receptionist
AI Receptionist
Abby’s AI Receptionist is an AI virtual assistant for chiropractic offices, streamlining communication, automating scheduling, and reducing hold times. This AI solution for chiropractic clinics is available 24/7 to handle routine calls, new patient intake, and FAQs with ease.
ABBY INTEGRATIONS
Abby Integrations for Chiropractic Practices
Explore some of our top integrations for chiropractic practices below:
Never Miss a New Patient Opportunity Again
Abby has served over 6,200 businesses, including many in the healthcare and wellness industries, achieving a 95%+ client satisfaction rating.
Did you know…?
of consumers consider immediate responses essential when contacting a business.
of buyers are willing to pay more for a great customer experience.
of customers expect a brand/product to have self-service options over traditional customer service channels.
Interruptions can cost U.S. workplaces annually up to
Billion
TESTIMONIALS
Gain a Competitive Edge with Abby Call Insights
Streamline communications and grow your practice with ease.
Visual activity charts to see call trends over time
Smart call routing based on urgency or patient type
Dedicated Call Handling Experts
for Chiropractors & Wellness Providers
Not all patient calls happen during business hours. Abby covers your phones after hours, on weekends, and even holidays, ensuring your chiropractic office is always responsive, without burning out your in-house team.
Our virtual receptionists deliver the kind of service that goes beyond a typical front desk. We understand the unique needs of chiropractic clinics, from new patient intake to rescheduling follow-ups, and we handle each call with the care your patients deserve.
Abby’s experts screen calls, book appointments, and manage inquiries efficiently, helping you reduce admin work and overhead while enhancing patient engagement. We make it easier to grow your practice without sacrificing service quality.
FAQS
Does Abby answer calls for chiropractic practices?
Do you offer integrations that work with chiropractic software?
Yes! Abby integrates natively with platforms commonly used by chiropractic offices, like Acuity Scheduling, Google Calendar, and HubSpot, and we build new integrations for your practice during onboarding, free.
How does Abby handle patient scheduling and appointments?
Appointment booking is one of our specialties. Our receptionists can schedule appointments using Calendly, or we can coordinate with your office staff. The AI Receptionist also books directly into hundreds of scheduling platforms for more advanced booking needs.
How much does Abby’s answering service cost for chiropractors?
Plans start at $165 a month for 50 Abby Minutes and scale to 500 Abby Minutes, with Enterprise plans on request. A minute with a human receptionist uses one Abby Minute; a minute with the AI Receptionist uses half. Every plan is month-to-month with a free trial and no setup fee. See the full pricing page.
What is a virtual receptionist for chiropractors?
A virtual receptionist for chiropractors is a remote professional who answers calls, handles patient scheduling, and manages inquiries on your behalf. Whether human or AI-powered, they ensure your front desk runs smoothly, even after hours.
What is an AI Receptionist for chiropractors?
An AI Receptionist for chiropractors is a virtual assistant that uses intelligent automation to answer calls, guide patients through scheduling or intake, and provide 24/7 support. It’s an ideal solution for busy practices looking to streamline operations and reduce administrative costs.
Is Abby’s chiropractic answering service HIPAA compliant?
Yes. Abby offers HIPAA-compliant call handling for chiropractic and other healthcare practices, and our U.S.-based receptionists are trained to handle patient information securely.
Can Abby answer after-hours and weekend calls for my clinic?
Yes. Abby answers 24/7/365, including nights, weekends and holidays, with no after-hours or weekend upcharge. Overnight calls can go to human receptionists, the AI Receptionist, or both.
Can I use human receptionists and the AI Receptionist together?
Yes. Abby is one subscription used three ways: just human receptionists, just the AI Receptionist, or a mix you can change at any time. A minute with the AI Receptionist uses half an Abby Minute, so routing routine calls to the AI stretches the same plan further. See pricing.
Does Abby make outbound calls, like appointment reminders?
Yes. Outbound calls such as appointment confirmations and follow-ups are available on any plan, which helps chiropractic practices reduce no-shows.
Never Miss a New Patient Opportunity Again
Missed calls can mean missed appointments, and lost patients. With Abby’s dedicated receptionist team, every inquiry is answered professionally, new patients are scheduled seamlessly, and your front desk stays stress-free. Boost your bookings, grow your practice, and deliver a better patient experience. Get started with Abby today!