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A blue line, solid on the right and transitioning to a dotted line on the left, slopes downward across a white background—visually representing the decrease in inbound calls.
A blue outlined triangle with one side formed by a series of small dots, while the other two sides are solid lines—symbolizing inbound calls—is displayed on a white background.

Expert Insights on AI Receptionists, Customer Experience & Business Communication

Welcome to the Abby Connect Blog—a dedicated space for businesses looking to elevate their client communication and streamline daily operations. This is your go-to resource for smart strategies, practical tips, and expert insights on customer experience, call handling, and business growth.

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How an AI Virtual Receptionist with Top Lead Qualification Features Keeps the Human Touch

For many small and midsize businesses, the phone never stops ringing. And yet, many calls to SMBs go unanswered due to limited staff or timing issues. Even when calls are answered, most businesses spend hours every week handling repetitive calls, and callers hang...

A black office phone with a cord is on a white surface. A purple circle on the left reads, The best business phone systems for 2021! with stars and the Abby Connect logo above it.
Best Business Phone Systems for 2021
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5 Ways Your Answering Service Can Practice Emotional Intelligence When Interacting with Customers
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What Do You Get with Great CX?
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Legal Trends Report 2020 Summary
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Cutting-Edge Tech for Growing Businesses
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Unveiling the 3 Costly Inventory Errors That Drain Your Business’s Finances
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