Cricket Wireless Call Forwarding Instructions

Cricket Wireless’s business phone systems deliver affordable, cloud-based voice, video, messaging, and contact center solutions. And, your team at Abby Connect has worked with Cricket Wireless for over fifteen years. We know that Cricket Wireless phone systems work well with our call handling options and we can easily assist your call forwarding instructions if needed.

In this article, we’d like to take you through the steps you’ll need to take in order to properly forward your business line(s) with Cricket Wireless. So, without further ado, let’s move FORWARD with Cricket Wireless, together.

Call Forwarding: Let’s Get Started!

Unconditional Call Forwarding:

All calls forwarded to Abby Connect.

  • Dial *72 followed by your unique forwarding number. If unsure of your forwarding number, please contact your Customer Success Manager.
  • Press the SEND button.
  • The call should connect. You will hear two quick beeps and the call will disconnect.
  • All incoming calls to your Cricket phone number will now be forwarded to Abby Connect.

Turn Off Call Forwarding

  • To deactivate, dial *720.
  • The call should connect. You will hear two quick beeps and the call will disconnect.
  • Call Forwarding is disabled.

Busy Call Forwarding:

Incoming calls are forwarded to Abby Connect when the handset is busy.

  • Dial *73 followed by your unique forwarding number. If unsure of your forwarding number, please contact your Customer Success Manager.
  • Press the SEND button.
  • The call should connect. You will hear two quick beeps and the call will disconnect.
  • All incoming calls to your Cricket phone number will now be forwarded to Abby Connect when your handset is busy.

Turn Off Busy Call Forwarding

  • To deactivate, dial *730.
  • The call should connect. You will hear two quick beeps and the call will disconnect.
  • Call Forwarding is disabled.

No Answer Call Forwarding:

Incoming calls are forwarded to Abby Connect when the handset is not answered.

  • Dial *74 followed by your unique forwarding number. If unsure of your forwarding number, please contact your Customer Success Manager.
  • Press the SEND button.
  • The call should connect. You will hear two quick beeps and the call will disconnect.
  • All incoming calls to your Cricket phone number will now be forwarded to Abby Connect when your handset is not answered.

Turn Off No Answer Call Forwarding

  • To deactivate, dial *740.
  • The call should connect. You will hear two quick beeps and the call will disconnect.
  • Call Forwarding is disabled.

 

 

Information Source: http://www.specialtyansweringservice.net/wp-content/uploads/Cricket-Wireless.pdf

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AbbyConnect

AbbyConnect

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