MegaPath’s business phone systems deliver affordable, cloud-based voice, video, messaging, and contact center solutions. And, your team at Abby Connect has worked with MegaPath for over fifteen years. We know that MegaPath phone systems work well with our call handling options and we can easily assist your call forwarding instructions if needed.
In this article, we’d like to take you through the steps you’ll need to take in order to properly forward your business line(s) with MegaPath. So, without further ado, let’s move FORWARD with MegaPath, together.
Call Forwarding: Let’s Get Started!
Call Forwarding Always: All calls are forwarded to your Abby receptionists.
Call Forwarding Busy: Calls are forwarded when you are on the phone.
Call Forwarding No Answer: Calls are forwarded when you do not answer the phone.
Using the menu or soft keys on the phone: Each phone differs slightly in how call forwarding is configured.
Using Star Codes: Star Codes are shortcut codes that make it easy to set your CF using two-digit numeric codes.
*72: Call Forwarding Always Activation
*73: Call Forwarding Always Deactivation
After selecting the shortcut codes, you must input your unique forwarding number. If unsure of your forwarding number, please contact your Customer Success Manager.
*90: Call Forwarding Busy Activation
*91: Call Forwarding Busy Deactivation
*92: Call Forwarding No Answer Activation
*93: Call Forwarding No Answer Deactivation
*610: Assign the number of rings before the Call Forwarding No Answer treatment is applied to incoming calls
You can set your Call Forwarding Options using the Voice Manager. To set your Call Forwarding Always service using the voice Manager, follow these steps:
Log in to your Voice Manager
Click Inbound Call Handling
Select Forward all calls to as your Inbound Call Handling setting.
Input your unique forwarding number. If unsure of your forwarding number, please contact your Customer Success Manager.