
Attorney Phone Answering Service
The Best Answering Service for Lawyers
Grow your firm with your own professional, reliable and personable virtual receptionist team.
I’ve received unsolicited compliments on the quality of our receptionist since we started using Abby Connect.
Their customer service is fantastic. I haven’t worked with another company that’s as responsive as them.
Abby Connect is something that distinguishes me from my competitors.
It allows me to shut off my phone and focus on writing a brief knowing that my clients at least have a person to talk to when they call.
Partnering with Abby has been incredibly positive. Everyone has commented on how personable my staff or the receptionist is.
I love the service. It helped free up a lot of my time. Whenever any of my clients call, they get a friendly person or a friendly voice.
They don’t sound like the typical reception service that I’ve used in the past. Abby is super cost-effective and I’ve recommended them highly.
I’m a solo person in here and they’re very vital for my business when I’m not here doing other things for the business.
I had a different live answering company before and Abby is far better, it’s not even close.
Partner With a Team Lawyers Trust and Recommend

Abby is Always Available and Ready to Help
While the evidence may prove that the call came in after hours, during lunchtime, or even while you were giving expert legal advice to another client, the verdict in that caller’s mind is final – Unreachable, Unprofessional.
Abby Connect’s legal virtual receptionists will:
- Promptly Answer Calls Live Within 2-3 Rings
- Be Available Full-time, Part-time, or for Overflow
- Make Missed Calls a Thing of the Past
- Book Consultations and Appointments
Abby has been very reliable and they follow my instructions. They do what they say they can do and the other companies overpromised and under-delivered. Abby’s principal job is to answer my phone promptly, pleasantly, and get me information so that I could get back to the callers. They do it 24/7/365 which is what I need. Abby Connect is something that distinguishes me from my competitors. I can’t miss a call. It’s the icing on the cake when I hear from other lawyers and clients that the person who answered my phone was wonderful. I hear that more times with Abby than any other provider. I want people to like me and I’ve received compliments on my receptionist since I have been with Abby. I highly recommend them.

Obtain Accurate Information
When a potential or existing client calls your practice, they want to talk to someone who can help. Abby Connect’s legal answering service allows you to overcome the unreachable objection each and every time a call comes in.
- Fluent in both Spanish and English
- Trained on Your Service Offerings
- Obtain Accurate Personal and Incident-related Data on the First Call, Not the Follow-up Return Call
- An Entire Virtual Receptionist Team for Less Than the Cost of a Part-time Assistant!
- Total Call Management Solution for a Private Firm
- Free Extended Hours Add-On or 24/7/365 Option
- Effective Call Screening According to Your Prescribed Procedures
- Free Up Your Legal Assistants to Do Legal Work
- Manage and Make Business Calls from AbbyGO Mobile App
Legal Answering Service
Super Simple Prices
Attorney Phone Answering Service
Frequently Asked Questions
Receive your messages where you want them. We can email them, send them as a text message (SMS) to your phone, and even send them as a pop-up notification to the AbbyGO mobile app. We can also send them to multiple contacts in your company if you so choose.
We have revamped our call recording capabilities! Everyone now has the option to add call recordings to their account. This feature does require (by law) a quick message to callers that the call will be recorded. To activate call recording, reach out to your account manager or email abby@abbyconnect.com.
That’s what we’re here for! Whenever you are unavailable, Abby Connect virtual receptionists can take a message to send to you, offer callers your voicemail box, or try another contact you’ve designated at your organization. Psst, we can also transcribe your voicemails and send them directly to your inbox. Regardless of the method, we’re here to be customized to your business needs. There are a lot of different options – just ask!
Yes, with the AbbyGO Mobile App, you will be able to manage your business calls and update your receptionist team as to your availability and call routing on-the-go. Our app also lets you call and text from your business phone, check your minute usage, and update your payment methods. For all other settings, our online Account Portal can be accessed from any computer or mobile device to review more details from your account including call logs, call recordings, messages logs, contacts, invoices, and more.
Abby Connect can send messages about your calls and caller information via email, text message, and AbbyGO mobile app. We customize your intake process and make sure we collect everything you need. We can also send that information directly into some CRMs. Review our Integrations and speak to your contact at Abby Connect for more information.