The Best Virtual Receptionist Service ON THE MARKET
24/7 Virtual Receptionist Service
Do more, save more, win more clients. Abby Connect is your dedicated, human virtual receptionist team and we know your business. Your callers experience high-quality customer support, and you get captured opportunities and accurate lead intakes – 24/7 or whenever you need us.
Hear a sample call below:
4.8 stars
Clutch's list of top virtual receptionist services
#1 rated
2023 Inc Best in Business: Business Products & Services
99.99%
Near-perfect uptime means we’re always available
Human Receptionists Powered by AI Technology
Never Miss an Opportunity Again
With 100% live answering, we’ll make sure to get you the calls you need and filter out the ones you don’t.
Accurate & Efficient Lead Intake
Win business, even in your sleep. Your dedicated receptionist team will capture, pre-qualify, and intake your callers.
Increase Your ROI: Prioritize What Matters
Boost revenue, retention, and satisfaction with efficient, high-quality phone experiences – all at a fraction of the cost of a full–time hire.
Save 13+ Hours / Week
Save time and reduce stress. Delegate your call handling to Abby’s virtual receptionists and save, on average, 13 hours a week.
We’re More Than Your Typical Virtual Receptionist Service
Abby’s A.I-assisted human receptionist service is dedicated to combining cutting-edge technology and customer service experts to create the best receptionist feature-set on the market—virtual receptionist, answering service, or otherwise.
Small, Dedicated Receptionist Team
Your dedicated team of 5-10 receptionists acts as an extension of your business
Custom Call Handling
This isn’t a cookie cutter service, your call instructions are customized to fit your needs
Dedicated, Proactive Support
You always have a point of contact – proactive support from a dedicated CSM
24/7 Coverage
We’ve got you covered 24/7 or on your schedule
Appointment Scheduling
We’ll book your appointments on your Outlook or Google calendar
Lead Capture & Intake
Go into every call fully informed with customizable caller intake
Bilingual Receptionists
We’ll answer your calls in English and Spanish
FAQs
No need to hop on the phone for quick answers, we have your FAQs covered
Call Blocking & Filtering
Stop unwanted callers and persistent scammers in their tracks
Scheduled Updates
Set recurring or one-time instructions with the click of a button or swipe of your thumb
HIPAA Compliance
Your Abby service is HIPAA compliant, we’ll protect you and your patient’s information
Call Forwarding & Warm Transfers
We’ll facilitate the hand off – transferring the calls you want directly to you
Voicemail Solutions
Prefer voicemail to written messages? Our custom voicemail solutions have you covered
Your Success, in the Palm of Your Hand
With Abby you get a human receptionist team powered by innovative, proprietary technology. The AbbyGo app empowers you to review conversations, update your instructions, control your account, monitor your usage, and more. And Abby Intelligence is built right in to ensure accuracy and optimize your experience:
- Send and receive SMS messages
- Receive proactive account recommendations
- View call sentiments
- Review call transcripts and summaries
