The Best Receptionist Service ON THE MARKET
Convert More Callers
into Customers
Abby Connect’s human receptionist service combines cutting-edge technology and award-winning customer service to turn your phone into a revenue-generating machine.
Hear a sample call below.
The Abby Proven Process
1
Dedicated Calibration Specialist
A dedicated Calibration Specialist will work with you to set up your account, make sure our team understands your business, and answer any questions you have!
2
Solutions Engineer for Integrations
We'll help you get all set up—connecting to your system and setting up your integrations so you never miss a call.
3
Calibration Period
During your calibration period we’ll answer, transfer, and manage your calls—getting familiar with your business and adjusting as we go!
4
Dedicated CSM & Abby Intelligence
After your calibration period you get a dedicated CSM who will utilize Abby Human Intelligence and Abby Artificial Intelligence to proactively optimize your account, keep you informed, and improve your experience.
A.I.-Assisted Human Receptionists That Drive Real Results
Save 13+ Hours / Week
By delegating call handling to Abby receptionists, a business owner can save, on average, 13 hours per week.
Increase Your Calls ROI
Prioritizing better phone customer service is proven to increase revenue, retention, and satisfaction.
Never Miss a Call Again
With 24/7 call answering, your customers will always reach you–ensuring they don’t have the opportunity to call your competitors.
Represent Your Business Right
First impressions are everything. Impress callers with a professional, reliable, and live virtual receptionist team.
We're Not Your Typical Virtual Receptionist Service
Abby’s A.I-assisted human receptionist service is dedicated to combining cutting-edge technology and customer service experts to create the best receptionist feature-set on the market—virtual receptionist, answering service, or otherwise.
Dedicated Receptionist Team
Your assigned receptionist team truly becomes an extension of your business.
Custom Call Handling
We're here for your clients during the hours you set (or 24/7) with customized client intake, custom FAQs, and custom call-handling!
Customized Client Intake
We gather what you need to qualify, prioritize & assist your callers.
Dedicated CSM
Your immediate point of contact that oversees your account and ensures top quality.
Appointment Scheduling
We can book appointments using a tool that integrates with Outlook & Google.
Abby Intelligence
With Abby Intelligence you get proactive account recommendations, access to the best technology, and improved quality,
Bilingual Receptionists
We deliver exceptional customer experiences for your Spanish-speaking callers.
Voicemail Solutions
Prefer voicemails over written messages? We offer custom voicemail solutions.
Custom Transfer Tunes
Express yourself and your company through default and custom transfer tunes.
Solution Engineer
Our solutions engineer will help get you up and running and your systems integrated!
Call & Text from App
Manage your calls from anywhere with the AbbyGO mobile app.
Unlimited Users
No limit to the number of team members you can have as contacts on your account.
Scheduled Updates
Have the flexibility to schedule multiple one-time or recurring live call handling rules on your account.
Call Blocking
Stop unwanted callers from reaching you, block persistent spammers or simply just to conserve more of your receptionist minutes.
Seamless Integrations
Through custom-built integrations and Zapier compatibility, your Abby Connect receptionists can plug right into your existing workflows.
Dedicated Receptionist Team
Your assigned receptionist team truly becomes an extension of your business.
Custom Call Handling
We're here for your clients during the hours you set (or 24/7) with customized client intake, custom FAQs, and custom call-handling!
Customized Client Intake
We gather what you need to qualify, prioritize & assist your callers.
Dedicated CSM
Your immediate point of contact that oversees your account and ensures top quality.
Appointment Scheduling
We can book appointments using a tool that integrates with Outlook & Google.
Abby Intelligence
With Abby Intelligence you get proactive account recommendations, access to the best technology, and improved quality,
Bilingual Receptionists
We deliver exceptional customer experiences for your Spanish-speaking callers.
Voicemail Solutions
Prefer voicemails over written messages? We offer custom voicemail solutions.
Custom Transfer Tunes
Express yourself and your company through default and custom transfer tunes.
Solution Engineer
Our solutions engineer will help get you up and running and your systems integrated!
Call & Text from App
Manage your calls from anywhere with the AbbyGO mobile app.
Unlimited Users
No limit to the number of team members you can have as contacts on your account.
Scheduled Updates
Have the flexibility to schedule multiple one-time or recurring live call handling rules on your account.
Call Blocking
Stop unwanted callers from reaching you, block persistent spammers or simply just to conserve more of your receptionist minutes.
Seamless Integrations
Through custom-built integrations and Zapier compatibility, your Abby Connect receptionists can plug right into your existing workflows.
4.8 stars
Clutch's list of top virtual receptionist services
#1 rated
virtual receptionist service by Consumer Affairs
99.99%
near-perfect uptime means we're always available
Manage Your Calls from Anywhere
Lead your receptionist team with Abby Connect’s mobile app, AbbyGO. Our mobile app allows you to review conversations, give updates to your team, and control your Abby Connect account. Additional features include:
- Send and receive SMS messages
- Check current usage and receptionist minutes
- Update account payment method
How Our Pricing Works
We offer three tiers of A.I.-Assisted Human Receptionist support: 100 minutes, 200 minutes, and 500 minutes. All Abby clients get VIP service with a dedicated team of expert receptionists assisted by the power of A.I., a dedicate CSM, and ongoing account optimization with Abby Intelligence.
You are only billed for engaged calls. We have call blocking and don’t engage with spam so your minutes are only spent on the highest quality callers!
No contracts, just happy callers.
“They don't sound like the typical receptionist service that I've used in the past. Abby is super cost-effective and I've recommended them highly.”
Michelle H.
Personal Injury Firm Manager
Get Started
with Abby Connect
We believe in creating excellent experiences. You’ll get started with a dedicated Calibration Specialist and Solutions Engineer who will help you customize and optimize your account—ensuring you have the best experience from day one.
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