ANSWERING SERVICE FOR CPAS
The Best Answering Service for Accountants
Free up your in-office staff with a professional and reliable virtual accounting receptionist service for calls and live chat.
They have been the best asset I have added to my business in years. The value is immeasurable. I recommend their services 100%.
We chose them based on reputation, price, and service offerings. Their attention to detail and timely communication are most impressive.
Having them helped me greatly with being able to provide a higher level of customer service and everybody at Abby Connect has been wonderful.
I’m a solo person in here and they’re very vital for my business when I’m not here doing other things for the business.
There’s been a huge reduction in stress for me and it has really helped me to focus on what’s important rather than what’s not important.
Customer service nowadays is pretty hard to find. That’s what impresses me the most about Abby Connect – how focused they are on customer service.
A Team Accountants Trust and Recommend

Saving Accountants Time & Money
Our answering service for CPAs comes loaded with services, so that you can focus on your clients’ financial documents and growing your accounting firm. No more wasting time focusing on mundane and day-to-day office tasks.
With the money and time you save, you can deploy your resources to things that matter the most, like preparing and maintaining important financial reports. Opt for our answering service for CPAs, and notice how quickly your business becomes agile and efficient.
Services Tailored to Your Firm
Every accounting firm operates in a different context, and our solutions are always tailor-made and customized to each firm’s needs. Right from the frequency and timings of the calls received, we can customize the style and content of the calls.
- Service Customers in Both Spanish and English
- Trained on Your Service Offerings
- Obtain Accurate Information on the First Call, Not the Return Call


24/7 Live Answering Service for Calls & Live Chat
Being available is important for improving your accounting firm’s customer experience especially in the fast-paced, competitive world we live in.
We want to ensure that you never miss a call or live chat again, which is why we offer custom answering hours. From standard business hours to 24/7/365, our virtual receptionists are answering your calls and live chats when you need them.
Trust Your Calls & Live Chat with the Best Live Answering Service
Represent your accounting firm right with the most professional and reliable virtual receptionists in the industry. There are plenty of answering services for CPAs, but Abby Connect is the top-rated answering service for a reason.
- All Receptionists Attend Weekly 1-on-1 Meetings
- Success Manager’s & Receptionist Development Leaders Ensure Top Quality
- Our Focus is Non-Stop Customer Care

Abby Connect has been a true gift to me since last tax season. The professionalism and courtesy they extend is well reported by my clients. They have also given me so much more time to complete my work without being interrupted by phone calls. I truly think they have been the best asset I have added to my business in years. The value is immeasurable. I recommend their services 100%.
ANSWERING SERVICE FOR CPAS
Simple Pricing Built for the Accounting Firm
Start When You Are Ready.
No Contracts. Ever.
ANSWERING SERVICE FOR CPAS
Everything You Need to Know
That’s what we’re here for! Whenever you are unavailable, Abby Connect virtual receptionists can take a message to send to you, offer callers your voicemail box, or try another contact you’ve designated at your organization. Psst, we can also transcribe your voicemails and send them directly to your inbox. Regardless of the method, we’re here to be customized to your business needs. There are a lot of different options – just ask!
Need to confirm your appointments for the following workday? Have vital information you need to gather or relay to a client? Abby Connect virtual receptionists can help lighten your load. These calls are billed along with your monthly plan, and use your phone number as the outbound caller-ID. Our receptionists are able to make 8 outbound calls per hour and will respond to you with the outcome of each call.
Not at all! Initially, you are able to cancel within the first 30 days without any notice. After those initial 30 days, we do require a 30 day cancellation notice to smoothly transition out of live answering your calls and website chats or messages.
It’s not a problem to adjust your plan, mid-service. Just give a quick call or email over to your account manager to make the switch. We’ll prorate it for you.