Virtual Receptionist for CPAs & Accountants
The Best Answering Service for Accountants
When you choose our accountant answering service, you can simply put your missed call worries to rest.
They have been the best asset I have added to my business in years. The value is immeasurable. I recommend their services 100%.
We chose them based on reputation, price, and service offerings. Their attention to detail and timely communication are most impressive.
Having them helped me greatly with being able to provide a higher level of customer service and everybody at Abby Connect has been wonderful.
I’m a solo person in here and they’re very vital for my business when I’m not here doing other things for the business.
There’s been a huge reduction in stress for me and it has really helped me to focus on what’s important rather than what’s not important.
Customer service nowadays is pretty hard to find. That’s what impresses me the most about Abby Connect – how focused they are on customer service.
Simplify Your Complex Accounting Office Needs
Appointment Scheduling
Bilingual Receptionists
Customized Client Intake
Custom Answering Hours
Dedicated Receptionist Team
Call Announcement & Transfer
Dedicated Success Manager
Voicemail Solutions
Custom Transfer Tunes
Answer FAQ's
Call & Text from App
Unlimited Users
Abby is Always Available and Ready to Help
There’s no need to try to save money on personnel expenses by answering your own phone, sacrificing billable hours. Instead, let Abby Connect handle your calls so you can spend more time handling the issues that require your accounting expertise.
- Promptly Answer Calls Live Within 2-3 Rings
- Available for Full-time Use, Part-time or Overflow
- Extended Hours, Weekend Live Answering, and 24/7 Answering Available
Abby Connect has been a true gift to me since last tax season. The professionalism and courtesy they extend is well reported by my clients. They have also given me so much more time to complete my work without being interrupted by phone calls. I truly think they have been the best asset I have added to my business in years. The value is immeasurable. I recommend their services 100%.
Obtain Accurate Information
Recording data and customer details are one of the most crucial aspects of running your business. Our virtual receptionists maintain the privacy and confidentiality of your accounting customers and collect the data that you need to offer exceptional accounting services.
- Bilingual Customer Support, Offered in English and Spanish
- Detailed Call Notes, Call Screening and Form Fills
- Obtain Accurate Personal Data on the First Call, Not the Follow-up Return Call
- An Entire Virtual Receptionist Team for Less Than the Cost of a Part-time Assistant!
- Total Call Management Solution for a Private Firm
- Custom Call Handling, Tailored for Boutique Firms
- Effective Call Screening According to Your Prescribed Procedures
- Distinguish Yourself From Your Peers, and Gain a Competitive Edge
- Delegate Routine Inquiries About Your Business and Services
Virtual Receptionist for CPAs & Accountants
Super Simple Prices
Answering Service for CPAs
Frequently Asked Questions
The stereotypical answering service lacks a personal touch. The receptionist will only be able to do absolute basic tasks, such as answer your calls and perhaps cold transfer the caller to you. A virtual receptionist helps you with much more, upholding your company’s image and branding on each call as if the receptionist was right in your office. Your virtual receptionist will answer, screen your calls, transfer your desired calls, take down messages, and interact with your caller as you specify. The real difference between a typical answering service and a virtual receptionist like Abby Connect is that you can trust that the frontline of your business is in well-trained hands.
That’s what we’re here for! Whenever you are unavailable, Abby Connect virtual receptionists can take a message to send to you, offer callers your voicemail box, or try another contact you’ve designated at your organization. Psst, we can also transcribe your voicemails and send them directly to your inbox. Regardless of the method, we’re here to be customized to your business needs. There are a lot of different options – just ask!
Need to confirm your appointments for the following workday? Have vital information you need to gather or relay to a client? Abby Connect virtual receptionists can help lighten your load. These calls are billed along with your monthly plan, and use your phone number as the outbound caller-ID. Our receptionists are able to make 8 outbound calls per hour and will respond to you with the outcome of each call.
Not at all! Initially, you are able to cancel within the first 30 days without any notice. After those initial 30 days, we do require a 30 day cancellation notice to smoothly transition out of live answering your calls and website chats or messages.
It’s not a problem to adjust your plan, mid-service. Just give a quick call or email over to your account manager to make the switch. We’ll prorate it for you.
