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June 9, 2022 | 4 minutes

Contractors! Impress Callers, Save Time, and Grow Your Business With a Professional Live Receptionist Team

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Blog

Culture | Customer Service | Leadership & Mgmt | Small Business | Tips & Tricks |

An Abby live receptionist assisting a software it company through their service

July 1, 2022 | 5 minutes

Abby is Your Software Company’s Receptionist Solution

An illustration of an Abby Live Receptionist providing insight to a tech company team

June 24, 2022 | 4 minutes

Just Starting Out? Your Tech Startup Needs Live Receptionists

An Abby Connect receptionist assisting an IT company customer

June 17, 2022 | 4 minutes

How Outsourced Reception Gives Your IT Company the Edge

An illustration of a receptionist assisting a contractor

June 9, 2022 | 4 minutes

Contractors! Impress Callers, Save Time, and Grow Your Business With a Professional Live Receptionist Team

An illustrated HVAC Specialist using Abby Connect to assist a Customer

June 6, 2022 | 4 minutes

Keeping Customers Cool: The Value of Live Receptionists for HVAC Companies

Illustration of a Contractor Asking for assistance from a live receptionist over a comically large phone

May 26, 2022 | 4 minutes

It’s Time for Contractors and Home Service Companies To Get Serious About Customer Service and Better Phone Practices

Illustration of a live receptionist on a phone, assisting a customer

May 19, 2022 | 4 minutes

Why Are Contractors So Bad at Customer Service and Being Responsive?

Illustration of Two People Helping One Climb Structures

May 12, 2022 | 4 minutes

Abby.com: The Live Virtual Receptionist for Growing Medical Practices and Physicians

An Illustration of a Doctor and Receptionist

May 5, 2022 | 4 minutes

HIPAA-Compliant Live Receptionists: Convenience Without Compromising on Compliance

Illustration of a Medical Receptionist giving information to a patient

April 28, 2022 | 4 minutes

Today’s Patients Require (and Deserve) A Dedicated Receptionist Team

An Illustration of a Doctor speaking with a Family

April 21, 2022 | 4 minutes

The Benefits of 24-Hour Patient Intake and Never Missing Another Call

Legal Live Receptionist Taking a Call Illustration

March 1, 2022 | 3 minutes

Law Firm Virtual Receptionists & Outsourced Staffing

Illustration of two figures, a receptionist and a lawyer, speaking to one another

February 22, 2022 | 4 minutes

Abby.com: The Live Virtual Receptionist for Growing Attorneys and Law Firms

Illustration of a lawyer, law school and oversized books.

February 15, 2022 | 4 minutes

5 Strategies Top Lawyers Take to Build Million Dollar Private Practices

Illustration of an Abby Specialist at work on a laptop

February 8, 2022 | 4 minutes

Running a Private Law Firm? 3 Functions You Need To Consider Outsourcing

An Image of an Abby Live Receptionist Answering a Call on a Headset

February 1, 2022 | 5 minutes

How Does a Virtual Receptionist Free Trial Work?

Abby Essential Features

January 21, 2022 | 4 minutes

The Essential Features of Live Virtual Receptionist Services

cheap virtual receptionist

January 11, 2022 | 4 minutes

Choosing A Cost-Effective Live Receptionist Service

Virtual Receptionist Quiz

January 7, 2022 | 5 minutes

[QUIZ] Does Your Business Need a Virtual Receptionist?

visual guide to virtual receptionist

December 28, 2021 | 4 minutes

The Visual Guide to Virtual Reception

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Abby Academy

LFC | Webinar |

January 11, 2022 | 16 minutes

How Critical Thinking Drives Adaptability

December 29, 2021 | 14 minutes

How Recognizing Emotions Enhances the Customer Experience

December 20, 2021 | 19 minutes

Friendly and Positive Language

December 7, 2021 | 16 minutes

Why Personality Assessments Are Key to Conflict Resolution

key ingredients to listening

November 30, 2021 | 21 minutes

How Listening and Question Asking Can Improve Your Customer Service Skills

Receptionist Rating

November 23, 2021 | 19 minutes

Barriers in Empathy Over the Phone

empathy webinar abby connect

May 30, 2021 | 1 minute

Empathy-Focused Service: The Key to Increasing Loyalty and Decreasing Turnover

like fingerprints your voice is your signature graphic

February 28, 2021 | 21 minutes

Professional Tone and Smiling: Smile and the World Smiles with You

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Abby Content

eBook | Walkthrough | Webinar |

Hosts Racquel and Jamie for this webinar on Marketing Leads Requiring Better Intake

July 21, 2022 | 2 minutes

Law Firm Growth Hacks: 6 Strategies to Build a Client Intake Machine

Hosts Racquel and Jamie for this webinar on Marketing Leads Requiring Better Intake

July 6, 2022 | 2 minutes

Don’t Drop the Ball: Marketing Leads Require Better Intake with Jamie Kohls from GNGF

The Best Tools to Run an Optimized Law Firm

May 26, 2022 | 2 minutes

The Best Tools to Run an Optimized Law Firm with Molly Anderson from Documate

Tom Short- Superior Customer Service

May 6, 2022 | 2 minutes

How Superior Work Culture Translates to Superior Customer Service (CX) with Tom Short from Kudos

Abby & Stephanie Everett of the Lawyerist

March 9, 2022 | 2 minutes

Improving your Law Firm’s Customer Experience with Stephanie Everett from The Lawyerist

abby and zapier integration

January 19, 2022 | 3 minutes

Abby Connect + Zapier = Powering Automation For Attorney Customer Service and Live Receptionists

October 5, 2021 | 12 minutes

[EBOOK] How Better Customer Service Increases Small Business Revenue

Forwarding your calls to Abby Connect

May 14, 2021 | 1 minute

Forwarding Your Calls to Abby Connect

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News

April 21, 2022 | 3 minutes

Abby Connect Launches HIPAA-Compliant Live Receptionist Service for Medical Practices

March 9, 2022 | 2 minutes

Abby Connect recognized by the City of Las Vegas

January 4, 2022 | 4 minutes

Abby Connect Wins Silver in 11th annual Best in Biz Awards

December 29, 2021 | 4 minutes

Winter 2021 Feature Release: Scheduled Update & Request A Call Back

Award Post showing The Manifest Award Plaque Abby Connect received in 2021

December 3, 2021 | 2 minutes

The Manifest Honors Abby Connect as 2021’s Best Recommended BPO Company

Abby-Connect-New-Pricing-and-Features-2021

September 23, 2021 | 4 minutes

Powerful Integrations, Call Blocking and New Live Chat Service for Abby Connect

Abby Connect Among Las Vegas Companies Offering Vaccine Incentives, Featured on Local News KSNV

May 29, 2021 | 3 minutes

Abby Connect Among Las Vegas Companies Offering Vaccine Incentives, Featured on Local News

Abby Connect Answered 1 Million Calls in 2020

February 28, 2021 | 8 minutes

Over One Million Calls Answered!

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