DENTAL OFFICE ANSWERING SERVICE
The Best Dental Answering Service
Free up your dental office staff with a dedicated team of human receptionists backed by A.I. technology. We’ll take care of your calls and web chats, impress your clients, and win you business!
I own a dental practice and we use Abby Connect as a solution to my receptionist not being able to answer the phone.
Without Abby Connect, we would be losing these people to other dental offices. Now, we’re able to retain them.
I had a different live answering company before and Abby is far better, it’s not even close.
I’ve tried other answering services in the past. Some were bad. Some were good, but Abby Connect is by far the best.
There’s been a huge reduction in stress for me and it has really helped me to focus on what’s important rather than what’s not important.
We chose them based on reputation, price, and service offerings. Their attention to detail and timely communication are most impressive.
A Receptionist Team Dentists Trust and Recommend
Dedicated Receptionist Team
Bilingual & HIPAA-Compliant Answering
Customized Call Handling
The Abby Proven Process
Dedicated Success Manager
Call & Text from App
Abby Intelligence
Saving Dental Offices Time & Money
We utilize excellent customer-service training and cutting-edge technology to provide your practice with the definitive list of premium receptionist features. Your team of 5-10 dedicated receptionists will answer, transfer, take messages, schedule appointments, do intake, provide FAQs, and more. It’s like getting 5 employees for a fraction of the cost of a single full-time staff member.
We’ll save you time and money, so you can focus on the things that matter the most, like treating patients and addressing dental emergencies.
24/7 Service Tailored to Your Dental Office
Every dental office operates in a different context, and our dental answering services are always customized to each practice’s unique needs. At Abby Connect we bring together cutting-edge A.I. technology and customer service expertise to provide a truly custom experience for you and your callers.
- A dedicated team who knows your practice
- Customizable answer hours
- Custom greetings, FAQs, and client intake
- Ongoing optimization with Abby Human Intelligence
The Abby Proven Process
We’re not your average dental answering service. With the Abby Proven Process, we set your business up for long-term success. Every Abby client gets a dedicated Calibration Specialist, access to a Solutions Engineer to help them set up integrations, and a 30-day calibration period, during which we really get to know your business!
Then, on an ongoing basis, you get a dedicated CSM, a consistent receptionist team, and access to Abby Intelligence for proactive account optimization. Our service, and your call answering, gets better every day.
A Better Experience with Abby Intelligence
Abby Intelligence brings together human (Abby Human Intelligence) and A.A.I. (Abby Artificial Intelligence) to proactively optimize your account, improve call handling, and provide a consistent high-quality experience. Your dedicated CSM and receptionist team will utilize cutting-edge technology and our customer service expertise to continuously improve call handling for you and your callers!
“without Abby Connect, we would be losing these people...”
Working with Abby Connect has been extremely positive. When we are not here and patients call, they’re able to pick up the patient’s information and send it to us through email. So without Abby Connect, we would be losing these people to other dental offices. And now, we’re able to retain them.
DENTAL OFFICE ANSWERING SERVICE
Simple Pricing Built for the Dental Office
Start When You Are Ready.
No Contracts. Ever.
DENTAL OFFICE ANSWERING SERVICE
Everything You Need to Know About Dental Answering Services
Do live receptionists answer all of my calls?
With pleasure! During your chosen service hours, one of our wonderful virtual receptionists will answer each and every call in a sparkling, lively and inviting tone.
How many receptionists will I have?
No one likes to reach a call center. This is why we only have a small, dedicated team of receptionists answering your calls. You and your callers will become very familiar with the receptionists answering your calls, as they will with you. They soon will truly become an extension of yourself and your business. Each team consists of 5-7 receptionists. The number of teams you are assigned will depend on how long you need us to be available:
- Standard Business Hours – 1 Team
- Extended Hours – 2 Teams
- 24/7 – 3 Teams
Do your receptionists speak Spanish?
Yes, fluently! Many of our receptionists are fully bilingual in English and Spanish, and are able to flawlessly handle your calls in either language. Every team features at least 2 bilingual receptionists who help build trust and confidence with your Spanish-speaking callers from their very first call.
Can you make outbound calls on my behalf?
Need to confirm your appointments for the following workday? Have vital information you need to gather or relay to a client? Abby Connect virtual receptionists can help lighten your load. These calls are billed along with your monthly plan, and use your phone number as the outbound caller-ID. Our receptionists are able to make 8 outbound calls per hour and will respond to you with the outcome of each call.
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