Your Receptionist: Superpowered by Abby AI
Revolutionizing your call handling and caller experience with cutting-edge technology.
Bringing Together Skilled Receptionists and Powerful Technology
A.I. technology makes your human receptionists super-human. By eliminating routine human errors and increasing efficiency, we ensure you get a better bang for your buck and your callers get a consistent, high-quality experience.
A.I. is leveraged to ensure your service is consistent, efficient, and high-quality—getting better every day.
Take back your time with complete control of your service from the Abby portal or AbbyGo app.
Everything you need to know about your calls and call volume is available as fast as an algorithm can run.
Dedication to Nonstop Innovation
We’re not your typical virtual receptionist or answering service. We’re constantly introducing new features and utilizing A.I. technology to provide faster, more accurate, and consistent services.
Every Abby receptionist is backed by the power of Abby AI Artificial Intelligence and we have a long roadmap of features still to come.
A Human-First Service Backed by the Best Technology
Better Quality
A.I. takes the busy work off the receptionists’ shoulders so they can focus on providing your callers with the best experience on the market!
Consistency
Creating a consistent, customized phone experience has never been easier.
Optimization
We don’t just manage your phones; we look for opportunities to make them better. A.I. and human intelligence work together to figure out how to best impress your callers.
The AbbyGo App is your one-stop shop for complete call-handling control
Proactive Account Optimizations with Abby Human Intelligence
Abby Human Intelligence taps into expertise and insights from your dedicated receptionist team and CSM and uses them to optimize your account and improve your call-handling-so you can better capture opportunities, impress your callers, and improve efficiency.
You’ll get fast access to valuable feedback and suggestions through push notification and emails, all you have to do is select yes, no, or yes with edits!
Fast, Accurate Call Transcripts
Need to get the details of your calls? With Abby AI Artificial Intelligence Call Transcripts you get an automatic play-by-play of the conversation for easy record and reference.
Instant Call Summaries with Abby AI Artificial Intelligence
Skip the wait with A.l.-enhanced call summaries. Get a fast error-free synopsis of every call complete with caller information, action items, and call conclusion.
You can focus on revenue generating activities instead of reviewing call transcripts and your receptionists can focus on delighting callers instead of taking notes.
Everything You Need to Know About a Call, At a Glance
Understanding your callers has never been so easy. Every call is labeled as negative, neutral, or positive, giving you the insights you need to ensure you’re not missing or losing opportunities.
Sentiment scores empower you to swiftly identify and address calls with negative sentiment so you can enhance customer service, repair relationships, and reduce potential revenue loss.
