At Abby Connect, our mission is to revolutionize the small business customer experience. That is why we continuously add new, innovative features to help our clients best serve their customers. Every plan offered includes every feature, including custom answering hours, a dedicated success manager, appointment scheduling, bilingual receptionists and much more. Today, we’d like to…

Our team has been working hard to release several new, innovative features to increase efficiency and business success for small businesses. Today, we’re announcing two updates to our features that make it even easier to automate more of your small business tasks and cut back on interruptions, and sharing a new product we built that is…

We have enhanced and streamlined the experience for creating alerts for your receptionists in the AbbyGo mobile app. Some highlights you will find from this upgrade: Easy “Hold All Calls” shortcut added More information about your current status and when it expires New, customized transfer options (i.e. all calls, some calls, etc) Upgraded experience for Custom…

iOS Version 1.2 — Updated 12/2/2018 We updated messaging on our Apple iOS mobile app so it’s easier to send and manage messages in the app. Here are a couple of the enhancements you’ll find in our latest update: – Some tweaks to the messages tab including marking all messages as “read,” deleting messages, and…

When we founded Abby Connect in 2005, we set out to create a phone answering service that helped business owners with their basic call answering needs. Today, we have become a highly-revered industry leader in customer service and elite reception all in thanks to our amazing staff and customer feedback. You’ve been talking, we’ve been…