Latest Posts

Winter 2021 Feature Release: Scheduled Update & Request A Call Back

At Abby Connect, our mission is to revolutionize the small business customer experience. That is why we continuously add new, innovative features to help our clients best serve their customers. Every plan offered includes every feature, including custom answering hours, a dedicated success manager, appointment scheduling, bilingual receptionists and much more. Today, we’d like to…

AbbyGo App Update StatusesV2 2020

Mobile App Status Page Enhancements

We have enhanced and streamlined the experience for creating alerts for your receptionists in the AbbyGo mobile app. Some highlights you will find from this upgrade: Easy “Hold All Calls” shortcut added More information about your current status and when it expires New, customized transfer options (i.e. all calls, some calls, etc) Upgraded experience for Custom…

AbbyGo App Updates 2018

Mobile App Updates

iOS Version 1.2 — Updated 12/2/2018 We updated messaging on our Apple iOS mobile app so it’s easier to send and manage messages in the app. Here are a couple of the enhancements you’ll find in our latest update: – Some tweaks to the messages tab including marking all messages as “read,” deleting messages, and…

Abby Connect New Pricing and Features 2018

Product & Pricing Updates for Abby Connect

When we founded Abby Connect in 2005, we set out to create a phone answering service that helped business owners with their basic call answering needs. Today, we have become a highly-revered industry leader in customer service and elite reception all in thanks to our amazing staff and customer feedback. You’ve been talking, we’ve been…