Do Lawyers Need a Live Phone Answering Service?

No matter what area of law your practice, you will always find yourself running out of time and missing out on potential clients. To save this time, a lawyer answering service will help ensure that you never miss a call again.

At a reasonable price, a live answering phone service is a special type of package that handles your phones day and night, ensuring you get the most out of each phone call. As a great option to many small firms and private sector attorneys, an offsite receptionist offers a personal touch and a solution to any home office. Whether you have a court date, are in a meeting, or are out of the country, a phone answering service for lawyers will adhere to all of your needs.

Here are two other reasons why using a live phone answering service is a must for lawyers:

Loss in Productivity:

With every phone call a lawyer or attorney answers, they will find themselves losing valuable minutes in the day. And by the end of the day, you will begin to ask yourself how you have gotten so far behind. A phone answering service is a perfect crutch when balancing time & productivity.

Staying “Busy”

For some reason or another lawyers, doctors, and anyone else in the medical field are always extremely busy. Have you ever called your doctor or dentists office and had him or her answer the phone directly? This usually does not happen, and the reason being is that they have other promises to fulfill to other clients. Now, what if the doctor did answer the phone out of the blue what would you think? You might be wondering why they aren’t busy with other clients or have something better to do than answer a blind phone call. This is a great reason why you should invest in a lawyer answering service. Even if you really aren’t that busy sometimes it is ok to appear busy. In the end, you will find more clients and the potential for a better ROI in your next quarter.

Written by

Marlene & Racquel

Marlene & Racquel

Marlene started with Abby Connect 8 years ago as a receptionist and was won over by the culture and care the company has for its employees. Since then, Marlene has been a pivotal piece of growing Abby Connect – having been a long-time leader in hiring, training, developing, and managing the receptionist floor. Racquel’s journey began as one of the first Abby receptionists, the most important role at Abby, and after 11 years of performing various roles to help grow the company including directing all staff development, she’s now an Abby Way Co-Director. Together, Racquel and Marlene as certified life coaches, continue to help all Abby departments as well as their own team with hiring, training, brand reputation, development and culture.