Level Up Your Customer Experience By Starting With the Employee
After finding no suitable product on the market, Tom Short built Kudos to empower his employees to become guardians of their own company culture. By designing an app that promoted recognition and engagement, he packaged numerous effective management philosophies into an employee-centric platform. Racquel, Co-Director of our Abby Way Team, had the opportunity to sit down with Tom for this Master-Class Q&A to tap into Tom’s expertise and insights on building a superior work culture to level up customer service operations.
Gain Insight from one of the Leaders in Customer Service, such as:
- Understanding key priorities to address growing turnover
- Learning how superior culture gives companies a competitive edge
- Receive actionable insights to improve culture
- And how to think beyond deadlines and KPIs to achieve success
This webinar offers a thought-provoking look at work culture, and is sure incite the ‘a-ha!’ moment your business needs to more deeply engage your employees and customers. The Abby Way Team is thankful for Tom’s contribution and we know that you will be too!
Once you’re finished with the webinar, be sure check out what Abby can do to develop your business further! Our expert team of receptionists are sure to expand upon your existing customer experience, and with our Free 14 Day Trial it’s easier than ever to see the difference Abby can make!