Law Firm Virtual Receptionists & Outsourced Staffing

Legal Live Receptionist Taking a Call Illustration

Outsourcing your law firm’s reception lets you focus on what you do best: Practicing law. Abby Connect — the No.1 live receptionist service in the United States for growing law firms — has a talented team of legal sector professionals to hire 24/7 from just $2.76 per minute. That means never missing a call and every client receiving the best possible service.

Why Choose Abby for Your Law Firm?

Abby’s live virtual receptionists specialize in the legal sector. These experienced professionals answer common questions from prospective clients and treat every caller with the care and attention they deserve. Receptionists at Abby will become the first point of contact for your law firm and answer every call in a skilled manner, representing your business in the best possible way. No matter how complex the inquiry, Abby specialists can always manage your reception.

Did you know two-thirds of people will only wait on hold for two minutes or less? Thirteen percent are never OK with waiting on hold. Abby Connect can cut call wait times with its 24/7 telephone answering service for legal professionals.

Why Is It Cheaper to Hire an Abby Professional?

The average receptionist in the U.S. earns $31,574 a year, and they can only work for a certain number of hours a day. Therefore, it’s far cheaper to outsource your reception services to Abby, which offers 24/7 live virtual receptionist solutions for the legal sector. No matter what time of the day or night, someone will answer a call to your firm and take the appropriate action.
You also save money with Abby because you don’t have to train an in-house reception team. All Abby professionals have the experience and skills required to manage your reception effectively.

Live Chat

Forty-one percent of people prefer live chat to communicate with companies. As well as its phone answering service, Abby can connect with your clients through live chat and answer even the most complex inquiries effortlessly. The AbbyGO app allows growing law firms to review live chat conversations with clients and provides updates to your dedicated team. You can also control your Abby Connect account from within this app.

live chat receptionist answering live chat messages

What About Multilingual Law Firms?

Abby Connect has multilingual staff who can communicate with the English- and Spanish-speaking clients that call your law firm. These professionals can answer calls, schedule appointments, update computer systems, and take notes in both languages, helping you connect with various communities that require your legal services.

Your Calls Stay in the U.S.

Abby professionals work in Las Vegas, Nevada, so all calls to your law firm stay in the U.S. The company never “offshores” calls to other countries and uses a highly capable, verified team of professional receptionists who have real experience in the legal sector.

Final Word

Outsourcing — not offshoring — your reception tasks with Abby is the next big step in optimizing your law firm’s communications. Hiring an Abby professional means never missing a call again and streamlining appointment-making and other receptionist jobs. Try a FREE 14-day Abby Connect trial now. Need to learn more about live receptionists? Download our Visual Guide to Virtual Reception today and learn just how simple it is to get started.

Written by

Hope Holland

Hope Holland

Hope joined Abby Connect in 2016 as a receptionist. She now leads the Sales Team in their efforts to help small businesses with their communication needs. Hope has always valued the customer experience and understands how crucial it is for businesses that want to succeed. With this mission, she strives to help businesses connect with their clients and improve the experience their business offers.