Legal Virtual Assistant: The Solution to Increasing Your Productivity

Legal virtual assistants can professionally represent your law firm so you can spend more time with clients.

Ever wonder how you can easily increase the number of your firm’s clients? One quick solution is simply by talking to potential customers, figuring out what their needs are and whether or not they would be a good fit for your firm. This may be tricky when you’re the only lawyer in your practice, or you work with a small law firm that doesn’t have someone dedicated to marketing responsibilities. Fortunately, virtual receptionist services offer the perfect solution.

How Virtual Receptionist Services Improve Productivity

When utilizing a legal virtual assistant, you can focus on your existing client’s needs and let the assistant or the virtual receptionist worry about reaching out to potential clients, or with handling incoming calls from potential clients. Since your virtual office assistant is trained to have the same level of knowledge as an actual in-house employee, he or she can directly answer any concerns clients may have. This person can also take the time to figure out if your law firm could even help this potential client (i.e. if they need family law services, but you don’t do family law), so you don’t have to waste your time with someone who isn’t going to buy from you.

A legal virtual assistant can also increase your productivity by taking on tasks that need to get done, but are tasks that clients don’t pay you for. This could be anywhere from confirming appointments and court details to providing directions, from updating clients on their case to answering questions from potential clients about what you do and what you can do for them. Why waste your valuable time on non-paying work, when you can have a virtual receptionist service do all that, pay them to do it, and earn more money as an attorney (which is what you do best)? On the surface, it seems like this solution would cost you money, but it increases your productivity by allowing you more time to earn more money by providing legal advice.

Also consider that virtual receptionist services can be “at your office” 24/7, taking calls when you’ve gone home for the day or you need to spend the day in court or in meetings. The last thing you want to do when you have a free moment is to go through 37 voicemail messages, or to return 10 calls that could have easily been taken care of by a receptionist. Imagine your productivity increase when you do have a legal virtual assistant or a virtual receptionist service there to do all that. Not only is your time not wasted after a long, hard day, but you know that the time that you will spend on these calls will be worthwhile, such as current clients or potential clients who need your expertise right away.

So, Why Not get a Legal Virtual Assistant?

A virtual office assistant is a convenient way to both make your life easier as you continue your practice and can be an excellent tool to help increase productivity. Increasing productivity can mean accruing more clients, spending more time with current clients (which boosts revenues and service quality), or having more time to attend to paperwork and to preparing cases. Since you only pay for the service when the virtual receptionist is working, why not give it a try?

Written by

Marlene Cosain

Marlene Cosain

Marlene started with Abby Connect 7 years ago as a receptionist and was won over by the culture and care the company has for its employees. The minute she took her first phone call, she fell in love with helping people. Since then, Marlene has been a pivotal piece of growing Abby Connect – having been a long-time leader in hiring, training, developing, and managing the receptionist floor. Outside of work, Marlene and her husband also run an online retail business. Marlene’s personal mission as a certified Life Coach and as an Abby Way Co-Director is to inspire, empower and educate others in the Abby Way.

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