Zapier is a tool that allows users to connect their apps and automate workflows. With a vast library of tools associated, there are endless workflows and automations possible to help automate small business tasks.
How it works: Through Zapier, you create or use pre-fixed Zaps, which are small connections between two or more applications made up of a Trigger and an Action. The simple editor was made for do-it-yourself automation so you can set up Zaps without developer help. Your Zap activates based on the Trigger you select from one of the applications you use. Then subsequent Actions of your choice are performed. No coding necessary!
Abby Connect can Trigger Zaps via chats, phone calls, and receptionist messages.
Below are a few sample use cases for use with Abby Connect on Zapier:
- Log phone calls that my Abby receptionist takes in Google Sheets
- Send a Teams or Slack notification when my Abby receptionist takes a call
- Automatically send an email to a caller after the call
- Log phone calls and messages that Abby takes in Salesforce or another CRM
Abby Connect’s Zapier integration is currently in Beta. In order to access our App in Zapier, please use this invite link and refer to your portal for your API key.
