COX Call Forwarding Instructions

COX’s business phone systems deliver affordable, cloud-based voice, video, messaging, and contact center solutions. And, your team at Abby Connect has worked with COX for over fifteen years. We know that COX phone systems work well with our call handling options and we can easily assist your call forwarding instructions if needed.

In this article, we’d like to take you through the steps you’ll need to take in order to properly forward your business line(s) with COX. So, without further ado, let’s move FORWARD with COX, together.

Call Forwarding: Let’s Get Started!

Turning ON the Call Forwarding Service:

  • Lift the handset and listen for the dial tone.
  • Dial * 72. On a rotary phone, dial 1172.
  • Listen for the dial tone.
  • Dial your unique forwarding number. If unsure of your forwarding number, please contact your Customer Success Manager.

Note: Your confirmation will be a stutter dial tone, then a regular dial tone to let you know your Call Forwarding feature is now working.

  • Hang up.

Turning OFF the Call Forwarding Service:

  • Lift the handset and listen for the dial tone.
  • Dial * 73. On a rotary phone, dial 1173.
  • Listen for the confirmation tone, and then hang up the handset.

 

 

Information Source: https://www.cox.com/business/support/using-call-forwarding.html

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AbbyConnect

AbbyConnect

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