Your Receptionist Is Ruining Your Brand

The front-line of your brand is the person who answers your phone and greets your customers.

Guess what, though: Your receptionist may very well be ruining your brand.  Plenty of folks take to social media, in particular Twitter, to voice their opinion on the quality of your the person answering your phone calls and occupying the front desk.

This is only a small sampling of the complaints laid against poor customer service found in your building’s lobby. Perhaps it’s time to try a live virtual receptionist service that can offer your callers a top-quality experience,

Written by

Melissa Monterrosa

Melissa Monterrosa

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