The Real Cost of Hiring a Receptionist

Last updated: August 7, 2020

When a business first starts thinking about how it will screen and handle its calls, it is important to consider the actual cost of hiring a full-time person to fill that position. Many companies are starting to switch to a more convenient and cost effective alternative, virtual telephone receptionist services.  Having a virtual assistant has many benefits to it over a physical person in the office, cost being one of those big benefits. It has been estimated that a full-time receptionist can cost around $50,000 for everything from salary, social security, bonuses, etc. That doesn’t even include vacation and any sick days that may cause managerial headaches.

By having phone answering services for your business, you will have peace of mind knowing that all your calls are being answered and handled in a courteous and professional way, all at an affordable cost. Most people think that having a virtual phone system will take away from the quality of messages received and calls rerouted. Fortunately, assistants are fully trained on the company they are answering for to ensure excellent service, and learn how to specifically tailor their services to fit your companies clientele. Based on the costs and benefits of having a virtual assistant over an in house receptionist, why wouldn’t you want to make the move?

Written by

Marlene Cosain

Marlene Cosain

Marlene started with Abby Connect 7 years ago as a receptionist and was won over by the culture and care the company has for its employees. The minute she took her first phone call, she fell in love with helping people. Since then, Marlene has been a pivotal piece of growing Abby Connect – having been a long-time leader in hiring, training, developing, and managing the receptionist floor. Outside of work, Marlene and her husband also run an online retail business. Marlene’s personal mission as a certified Life Coach and as an Abby Way Co-Director is to inspire, empower and educate others in the Abby Way.

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