The Service of a Virtual Legal Assistant Cannot Be Beaten

Last updated: August 7, 2020

The quality of assistance that you receive in your law firm, whether large of small, is an invaluable asset. An assistant allows you to focus on the matters of your practice that are truly important by performing the basic tasks that can distract you throughout the day. With the high cost of hiring an assistant or receptionist and the current economic climate taken into consideration, firms are looking for more efficient call answering services. A virtual legal assistant is the best option on the market these days as it provides your client with the peace of mind that they will be able to communicate with someone at your office at all times and receive proper consultation, rather than having to sort through an automated system or leave a voicemail.

Switching to a legal answering service does not equate to a drop in quality of attendance to your clients, as all receptionists are highly trained to understand the ins and outs of your firm and its services. The amount saved on salary and benefits costs are a significant attractor for virtual secretaries, providing funds that can be refocused into other aspects of your business.

Who can say no to end-to-end improvements for every aspect of the way you run your firm?

Written by

Marlene Cosain

Marlene Cosain

Marlene started with Abby Connect 7 years ago as a receptionist and was won over by the culture and care the company has for its employees. The minute she took her first phone call, she fell in love with helping people. Since then, Marlene has been a pivotal piece of growing Abby Connect – having been a long-time leader in hiring, training, developing, and managing the receptionist floor. Outside of work, Marlene and her husband also run an online retail business. Marlene’s personal mission as a certified Life Coach and as an Abby Way Co-Director is to inspire, empower and educate others in the Abby Way.

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