Virtual Receptionist Free Trial: 14 Days with Human and AI Receptionists
Real calls, real receptionists, $0 today. Try human answering, the AI Receptionist, or both on one plan.
Every Abby plan starts with a free trial: 14 days or 500 Abby Minutes, whichever comes first, with no setup fee. Forward your number, hear how U.S.-based receptionists and the AI Receptionist handle your callers, then decide. Over 6,200 businesses answer with Abby today.
What’s Included in the Free Trial
Human receptionists
U.S.-based receptionists, all working in the office in Las Vegas (none from home), answer in your business name, take messages, transfer calls, qualify leads and book appointments, exactly as they will after the trial.
The AI Receptionist
Built and trained in-house, it answers instantly at any hour, handles FAQs, messages and bookings, and hands complex calls to a human receptionist. Its minutes count as half an Abby Minute.
24/7 coverage
Nights, weekends and holidays are included with no upcharge. You choose which hours go to people, to the AI, or to both.
Bilingual answering
English and Spanish are included for human and AI receptionists on every plan.
The AbbyGO app and portal
Call summaries, transcripts, sentiment and live usage, so you can see what the trial is doing for you as it happens.
Your tools connected
Calendly booking for human receptionists, hundreds of scheduling platforms for the AI Receptionist, and integrations with Clio, Lawmatics, HubSpot, Salesforce and more.
This is the full service, not a demo: your dedicated team is trained on your call handling instructions and your callers never know they have reached a trial. Over 6,200 businesses answer their calls with Abby, backed by more than 20 years of answering for small businesses.
How the Virtual Receptionist Free Trial Works
Pick a plan and start online
Choose the plan that matches your call volume; you can change it at any time. $0 is due today and there is no setup fee.
Tell us how to handle your calls
A few minutes on greetings, transfers, messages and scheduling. Your dedicated receptionist team and the AI Receptionist are set up on your instructions, then you forward your number. You keep your number.
14 days of real calls, free
The trial runs 14 days or 500 Abby Minutes, whichever comes first. Listen to the calls, read the summaries and adjust the human and AI mix as often as you like.
When the trial ends your plan simply continues month-to-month at the price you chose. To stop before then, send your cancellation at least 24 hours before the trial expires (the terms spell out how) and nothing is charged. New clients are also covered by a 22-day money-back guarantee on their initial purchase, counted from the day the subscription starts. See plans and pricing for the plan details.
Human, AI, or Both: Try the Mix That Fits Your Calls
Abby is one subscription used three ways: just human receptionists, just the AI Receptionist, or a mix you can change at any time. Usage is measured in Abby Minutes: a minute with a human receptionist uses one Abby Minute, a minute with the AI Receptionist uses half, so AI-handled calls make the same plan go twice as far.
| Human receptionists | AI Receptionist | Both | |
|---|---|---|---|
| Best for | New-client and patient calls, sales conversations, sensitive or complex callers | After-hours coverage, high volumes, FAQs, message taking and booking | Instant answers on routine calls, a person on the calls that matter |
| Cost per minute | One Abby Minute | Half an Abby Minute | Each portion at its own rate |
| What 100 Abby Minutes buys | 100 minutes of calls | 200 minutes of calls | For example 60 human minutes plus 80 AI minutes |
| Change the mix | Any time, no plan change | Any time, no plan change | Any time, no plan change |
Most businesses try all three during the trial: human receptionists on business-hours calls, the AI Receptionist overnight, and a handoff from the AI to a person whenever a caller needs one. The usage view in the AbbyGO app shows what each choice costs in Abby Minutes so you can pick the right plan before the first bill.
What It Costs After the Trial
Nothing changes at the end of the trial except that your plan starts billing: $165 a month for 50 Abby Minutes, $329 for 100, $599 for 200, $1,380 for 500, Enterprise on request. Month-to-month, no setup fee, 24/7 coverage with no after-hours upcharge, and a minute with the AI Receptionist still counts as half. Move up or down a plan whenever your calls change.
PRICING
STARTER
BEST FOR
Small offices catching overflow or after-hours calls
essential
BEST FOR
A solid baseline for most small businesses
PROFESSIONAL
BEST FOR
Growing teams that need full-time coverage
Most Popular
Growth
BEST FOR
High-volume coverage with support and bulk savings
ENTERPRISE
Need more than the Growth Plan?
We build custom plans fit for your business needs.
BEST FOR
Higher call volumes and tailored workflows beyond Growth
Overage is billed at your plan's Abby Minute rate. You can move up a plan at any time.
No Setup Fee
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Free Trial On Every Plan
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24/7 Coverage
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Human Quality Assurance
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20+ Year Reputation
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1,000+ Integrations
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US-Based
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Month-To-Month
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No Setup Fee
•
Free Trial On Every Plan
•
24/7 Coverage
•
Human Quality Assurance
•
20+ Year Reputation
•
1,000+ Integrations
•
US-Based
•
Month-To-Month
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THE HUMAN + AI ADVANTAGE
How Abby Minutes Work
Usage on every plan is measured in Abby Minutes, which cover both Human and AI answering. Overage is billed at your plan's Abby Minute rate. You can move up a plan at any time.
Human Answering
1 Abby Minute = 1 minute
AI Answering
1 Abby Minute = 2 minutes
goes 2× further
Human + AI Answering
ON THE SAME CALL
The AI portion bills at the AI rate, the human portion at the human rate.
Example of Abby Minutes: Professional Plan
Abby minutes cover both Human and AI answering. The more you use AI, the further your plan will stretch.
ALL HUMAN
200
minutes answered
200 Human Minutes
A MIX OF BOTH
300
minutes answered
100 Human Minutes + 200 AI Minutes
ALL AI
400
minutes answered
400 AI Minutes
Free Trial Questions, Answered
How long is Abby’s free trial?
The free trial runs 14 days or 500 Abby Minutes, whichever comes first. It starts when your account is set up and your calls are forwarded to Abby.
Does the free trial cost anything?
No. $0 is due today and there is no setup fee. You choose a plan and enter a payment method, and nothing is charged until the trial ends. To avoid the first charge, cancel at least 24 hours before the trial expires, as the terms describe.
Is the AI Receptionist part of the free trial?
Yes. Every plan includes both human receptionists and the AI Receptionist, and the trial does too. A minute with the AI Receptionist uses half an Abby Minute, so you can see how far the plan stretches when routine calls go to the AI.
Do real receptionists answer during the trial?
Yes. Your calls are answered by Abby’s U.S.-based receptionists, who all work in the office in Las Vegas (none from home) and are trained on your call handling instructions before the first call. The trial is the full service, not a recorded demo.
What do I need to start the free trial?
A business phone number to forward and a few minutes to tell us how you want calls greeted, transferred, messaged and scheduled. There is nothing to install.
What happens when the free trial ends?
Your plan continues month-to-month at the price you chose and you can move up or down a plan at any time. Cancel at least 24 hours before the trial expires and nothing is charged. New clients also have a 22-day money-back guarantee on their initial purchase, counted from the day the subscription starts.
Can I try 24/7 answering during the trial?
Yes. Nights, weekends and holidays are included on every plan with no upcharge, and you decide whether those hours go to human receptionists, to the AI Receptionist, or to both.
Is bilingual answering included in the free trial?
Yes. English and Spanish answering is included for both human and AI receptionists on every Abby plan, including during the trial.
Do I keep my phone number?
Yes. You forward your existing number to Abby and keep it. Forwarding can be changed or switched off at any time, so nothing about your number changes.
How does Abby’s free trial compare with Ruby, Smith.ai and AnswerConnect?
As published on September 2, 2026, Ruby and AnswerConnect list no free trial on their sites and Smith.ai offers a 30-day money-back guarantee after you pay. Abby’s trial is free before you pay, with human and AI receptionists on your real calls. See the best virtual receptionist services compared.
Start Your Free Trial Today
Human receptionists, the AI Receptionist, or both, answering your real calls in your business name for 14 days. No setup fee, $0 due today, plans from $165 a month after the trial.