Remote Answering Services Are Key to Client Satisfaction

Last updated: August 7, 2020

With the level of connectivity at an all-time high in the world today, people want to get answers to their questions immediately and are less willing to wait around for the response than in the past. Do you want to provide around the clock service, even when you aren’t personally in the office? A remote answering service may be the right choice for making your business available at all times of the day, even after regular operating hours. This dedication to your clients will lead you to become a renowned service provider and attract even more customers through exceptional reviews of your work.

A virtual assistant can simplify your job by providing receptionist services at a fraction of the price day and night. Virtual assistants receive training fully tailored to your requirement, so there is no need to worry that the lack of a physical on location receptionist will be a detriment to your company or the opinion of your clients. Having someone speak with your customers will also make your company appear more sociable when you don’t have the time to speak with them personally. Why wait to improve your business at its point of contact with your consumer when you can do so right now?

Written by

Marlene Cosain

Marlene Cosain

Marlene started with Abby Connect 7 years ago as a receptionist and was won over by the culture and care the company has for its employees. The minute she took her first phone call, she fell in love with helping people. Since then, Marlene has been a pivotal piece of growing Abby Connect – having been a long-time leader in hiring, training, developing, and managing the receptionist floor. Outside of work, Marlene and her husband also run an online retail business. Marlene’s personal mission as a certified Life Coach and as an Abby Way Co-Director is to inspire, empower and educate others in the Abby Way.

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