How Superior Work Culture Translates to Superior Customer Service (CX) with Tom Short from Kudos

Latest Posts

How Superior Work Culture Translates to Superior Customer Service (CX) with Tom Short from Kudos

Level Up Your Customer Experience By Starting With the Employee After finding no suitable product on the market, Tom Short built Kudos to empower his employees to become guardians of their own company culture. By designing an app that promoted recognition and engagement, he packaged numerous effective management philosophies into an employee-centric platform. Racquel, Co-Director…

Illustration of a lawyer, law school and oversized books.

5 Strategies Top Lawyers Take to Build Million Dollar Private Practices

When legal professionals start private practices, the primary goal is always to attain success. For most, this means building a multi-million dollar firm. Unfortunately, this can prove difficult without the right strategy. Watching other growing law firms can feel disheartening — especially if your own growth has stalled. If you’re in this situation, though, all…

An Image of an Abby Live Receptionist Answering a Call on a Headset

How Does a Virtual Receptionist Free Trial Work?

A thriving business means your client base is growing. As wonderful as growth is for the life of your business, it can also tax your bandwidth. The heavier that workload becomes, the thinner your resources may be stretched. Having great business sense means reaching out for support when you need it. Of course, you’ll want…